Licensed Vocational Nurse (LVN) - Intake PM shift
Aurora Behavioral Charter Oak
Summary
8-hr shift, Full-time, PM shift. Weekend availability a must!
Job description
What We Do
Charter Oak Hospital offers compassionate and individualized treatment for mental health and substance use disorders. We believe in a patient-centric approach, where every treatment plan is tailored to meet the specific needs of each person who walks through our doors.
What You'll Do
The Intake Coordinator assists in collecting patient information for possible admits, pre-certs, and filing mandatory reporting; take phone calls into the assessment center and routes calls as necessary; UR Pre-certification with insurance companies; Assist with taking physician orders and other duties as assigned.
- Current California Licensed Vocational Nurse (LVN)
- Telephone etiquette and customer service skills by phone and face-to-face
- Oral and written communication skills
- Familiarity with medical and psychological terminology preferred
- Basic knowledge of human behavior or principles of psychology useful
- Understanding of addiction treatment concepts, including 12-step programs and cognitive aspects of addictive diseases
- Experience with therapeutic limit-setting helpful, or an understanding of level systems or other behavior management modalities
- Ability to maintain professional boundaries and willingness to seek supervision in this regard
- Current BLS for healthcare provider required upon hire
- Therapeutic Options™ (TOT) training to be obtained prior to providing direct patient care without a preceptor
Requirements
- Current California Licensed Vocational Nurse (LVN)
- Telephone etiquette and customer service skills by phone and face-to-face
- Oral and written communication skills
- Familiarity with medical and psychological terminology preferred
- Basic knowledge of human behavior or principles of psychology useful
- Understanding of addiction treatment concepts, including 12-step programs and cognitive aspects of addictive diseases
- Experience with therapeutic limit-setting helpful, or an understanding of level systems or other behavior management modalities
- Ability to maintain professional boundaries and willingness to seek supervision in this regard
- Current BLS for healthcare provider required upon hire
- Therapeutic Options™ (TOT) training to be obtained prior to providing direct patient care without a preceptor
Benefits
- Medical, Dental & Vision
- 401(k) Retirement Plan
- Life Insurance
- Paid Time Off
- Sick Leave
- Long Term Disability
- Employee Assistance Program
- Employee Discount
- Flexible Spending Account
- Health Savings Account
Company overview
Aurora Behavioral Charter Oak, operating as Aurora Charter Oak Hospital, is a leading behavioral health and addiction treatment facility located in Covina, California. Established in 2000 and operating at its current location since 1941, the hospital provides comprehensive mental health and substance abuse treatment services across a 10-acre campus in the San Gabriel Valley. The facility offers a full continuum of care including inpatient psychiatric services for adolescents and adults, residential treatment programs, outpatient services, partial hospitalization programs, intensive outpatient programs, and specialized chemical dependency treatment. With 134 patient beds and modern therapeutic amenities including a gymnasium and pool, the hospital serves as a critical community resource for Southern California. Aurora Charter Oak Hospital is distinguished by its evidence-based treatment approaches, CARES values framework (Commitment, Accountability, Respect, Excellence, Service), and commitment to providing high-quality, affordable behavioral healthcare. The organization maintains 24/7 assessment services and has built strong community partnerships while serving thousands of individuals and families over its 25-year history.