Line Supervisor - Histology
Quest Diagnostics
Summary
Precisely and accurately performs and supervises the performance of routine and specialized histology techniques and procedures. Duties also include optimization of IHC protocol, reagent and supply inventory management, IHC study documentation and reporting, and training of colleagues in IHC procedures. Provides direct bench supervision for the daily technical and clerical workload. Responsible for maintaining standard operating procedure, quality control and approved quality assurance. Maintains the department and manuals to be ready for inspections on an ongoing basis. Coordinates and supervises Senior and bench level technologists as well as lab aides. Assures that the Histology and IHC groups produce quality work on a timely basis while adhering to all policies and procedures mandated by state, federal and regulatory agencies. Performs all administrative duties related to the department including scheduling, evaluations, writing policies, validations, and disciplinary actions.
Job description
Responsibilities
- Microscopically reviews discrepancies found on daily Quality Control (QC) and abnormal review, making recommendations to senior technologist for revised interpretation if necessary.
- Monitors technologist compliance with department quality assurance program as established by department manager and Department Director, maintaining proper documentation of both technical and clerical errors.
- Responsible for the day-to-day operations of the Histology laboratory and supervision of the technical and support staff.
- In conjunction with the Department Manager, ensures that all departmental policies and procedures meet the standards of current state and federal regulations.
- Provides technical feedback to staff regarding performance, documenting corrective action and reviewing cases at bi-headed scope as deemed necessary.
- Works bench and provides backup for bench Histotechnicians/Histotechnologists in sectioning and staining.
- Reviews follow up data making recommendations to Director for revised interpretive criteria as needed.
- Makes certain that all federal, state and other regulatory standards are followed.
- Effectively schedules staff to meet turnaround time commitment of the organization, making certain that work deadlines are met.
- Documents counseling of employees for performance deficiencies.
- Delegates responsibilities to staff to assure effective workflow and proper cross training.
- Ensures proper hiring and orientation of new employees, personally supervising pre-employment testing procedures, department orientation and QC release.
- Disseminates information to staff regarding changes in policy and procedure affected by the management team or Medical Director.
- Participates in the safety training program of the company and makes certain that staff is properly trained.
- Reviews performance of staff, implementing progressive discipline when necessary.
- Motivates staff to perform both a quality and quantity of work consistent with professional standards.
- Minimizes department costs by prudently approving vacation requests, reducing absenteeism, controlling overtime expense and operating within budgetary guidelines.
- Maintains a department environment which promotes cooperation between coworkers.
- Demonstrates a strong sense of professional ethics and immediately brings to the attention of the Department Director or Operations Director suspected errors that might impact patient care.
- Ensures proper time record editing.
- Ensures the technical quality so that the Pathologists can adequately evaluate prepared slides.
- Ensures that all outstanding cases are reconciled.
- Engages in client contact, as applicable.
- Maintains appropriate Quality Assurance documentation.
- Attends company safety programs and documents attendance.
- Complies with all departmental and organizational rules and policies.
- Ensures all corporate safety, quality control and quality assurance standards are met.
- Ensures compliance with all local, federal, CLIA and CAP regulations.
- Other duties, as assigned by manager.
Qualifications
Required Work Experience: 4 years as a histotechnologist with 1 year in a leadership capacity. 6 years of experience in histology is required for laboratories performing work for NYS. Preferred Work Experience: 6 years as a histotechnologist with 2 years in a leadership capacity. Previous supervisory experience in a high-volume independent laboratory.
Physical and Mental Requirements: Must be able to sit and/or stand for long periods of time.
Knowledge: Working knowledge of LIS and PC network environment to include word-processing, database and spreadsheet applications. Detailed comprehension of state, federal and professional regulations. Advanced courses in Business, Management or Science.
Skills: Ability to manipulate and analyze technical data.
Education: Bachelor's Degree (Required). Licenses and Certifications: HT (ASCP) (Required), HTL (ASCP) (Preferred), IAC Certification (Preferred).
Requirements
- 4 years as a histotechnologist
- 1 year in a leadership capacity
- 6 years of histology experience for laboratories performing work for NYS
- Bachelor's Degree
- HT (ASCP) certification
- Working knowledge of LIS and PC network environment
- Detailed comprehension of state, federal and professional regulations
- Ability to manipulate and analyze technical data
- Must be able to sit and/or stand for long periods of time
Benefits
- Medical, Dental & Vision
- Well-being programs
- Health assessment program
- Mental health program
- Vacation & Flex Time
- Paid holidays
- Financial coaching
- 401(k) Matching
- Roth IRA
- Employee stock purchase plan
- Life insurance
- Disability insurance
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance
Company overview
Quest Diagnostics is a leading provider of diagnostic information services, operating one of the largest clinical laboratory networks in the United States. Founded in 1967 and headquartered in Secaucus, New Jersey, the company offers a comprehensive range of diagnostic testing services including routine blood tests, genetic testing, molecular diagnostics, and anatomic pathology. Quest serves approximately one-third of American adults and physicians annually through its network of approximately 2,250 patient service centers and extensive outreach operations. The company processes over 500,000 test requests daily, providing critical data that helps healthcare providers make informed decisions about patient care. Quest Diagnostics has been at the forefront of diagnostic innovation, developing advanced testing capabilities for cancer, cardiovascular disease, infectious diseases, and neurological disorders. The company plays a vital role in public health through its participation in disease surveillance and population health management initiatives.