Linen Technician
Lehigh Valley Health Network
Summary
Performs tasks to ensure that linen/clothing distribution and cleaning best meet the care needs of patients/staff, and that all linen is handled, stored, and processed to control/prevent infection. Distributes the linen, stocks shelves, and carts to established par levels, utilizing the exchange cart system and collects solid linen. Provides exceptional customer service while ensuring the satisfaction of internal customers.
Job description
Summary
Performs tasks to ensure that linen/clothing distribution and cleaning best meet the care needs of patients/staff, and that all linen is handled, stored, and processed to control/prevent infection. Distributes the linen, stocks shelves, and carts to established par levels, utilizing the exchange cart system and collects solid linen. Provides exceptional customer service while ensuring the satisfaction of internal customers.
Job Duties
- Collects soiled linens and personal clothing from designated areas.
- Distributes linen/clothing to areas for pickup by nursing assistants.
- Monitors the quality of linen daily.
- Loads and operates washing machines following equipment instructions.
- Follows the delivery and retrieval procedure of the linen services department at all times.
- Follows infection control guidelines while collecting soiled linen, i.e. gloves, gowns, face shield.
- Strives for optimal use of supplies, materials, keeping in mind cost and budget limitations.
- Loads washers to provide continuous flow of linens through the wash/dry/fold process.
- Receives and records receipt linen for clean and disposable linen.
- Processes linens through the ironer/folder and towel folder.
Minimum Qualifications
- 1 year
- Demonstrates knowledge of PC's and software.
- Familiarity with hospital terminology.
- Must possess and exhibit customer service, teamwork, strong communication and organizational skills.
- Must be physically able to move/control heavy carts and lift linen bundles and full linen bags.
- Must demonstrate the ability to prioritize and work independently, in a constantly changing environment.
Physical Demands
Lift over 50 lbs. Push/pull up to 140 lbs. Carry 80 lbs. short distances. Frequent standing/walking, squatting, kneeling, crawling, climbing and reaching overhead.
Requirements
- 1 year of experience
- Demonstrates knowledge of PC's and software
- Familiarity with hospital terminology
- Customer service skills
- Teamwork skills
- Strong communication skills
- Organizational skills
- Physically able to move/control heavy carts and lift linen bundles and full linen bags
- Ability to prioritize and work independently in a constantly changing environment
Company overview
Lehigh Valley Health Network (LVHN) is a major healthcare provider and hospital network based in Allentown, Pennsylvania, serving the Lehigh Valley and Northeastern Pennsylvania regions. Founded in 1899, LVHN operates as a comprehensive healthcare system with 13 hospital campuses, 28 health centers, numerous primary and specialty care physician practices, and multiple urgent care locations. The network's flagship facility, Lehigh Valley Hospital-Cedar Crest, is Pennsylvania's third-largest hospital and features the state's first Level One Trauma Center. LVHN provides a wide range of medical services including specialized institutes for cancer care, heart and vascular treatment, surgical excellence, orthopedics, and neuroscience. The network operates the third-largest heart surgery program in Pennsylvania, performing over 1,200 open-heart procedures annually, and maintains one of the state's largest cancer centers treating over 2,400 new patients each year. In August 2024, LVHN completed a merger with Jefferson Health, becoming part of a larger healthcare system with 32 hospitals and over 700 locations across Pennsylvania. Prior to the merger, LVHN was the largest employer in the Lehigh Valley metropolitan region, with approximately 20,000 employees dedicated to providing comprehensive healthcare services to the community.