Logistics Specialist
Probo Medical
Summary
The Logistics Specialist supports day-to-day shipping, receiving, and inventory operations at a Probo Medical facility. The role ensures that diagnostic imaging equipment and related products are accurately received, stored, picked, packaged, and shipped on time and without damage.
Job description
Essential Duties and Responsibilities
Shipping
- Coordinate and perform daily outbound shipping, including small parcel, LTL freight, truckload, and international shipments.
- Schedule freight pickups and deliveries with carriers and internal departments and complete all required shipping documentation.
- Prepare, package, label, and process outbound shipments for accuracy, proper handling, and on-time delivery.
- Attach identifying information, handling labels, and delivery instructions to all containers.
- Monitor shipment tracking; trace and follow up on delayed, damaged, lost, or missing shipments.
Receiving
- Receive incoming shipments, inspect them for accuracy and visible damage, and complete the required documentation.
- Process inbound shipments against purchase orders, customer returns, RMAs, and parts returns in a timely manner.
- Record shortages, overages, and damages, and segregate or remove damaged or nonconforming merchandise.
- Route received products to the correct departments (e.g., repair, service, refurbishment, quality, or stock).
Inventory Control
- Perform put-away so that systems, probes, parts, finished goods, and WIP materials are stored in the correct locations.
- Accurately pick and prepare customer orders and internal material requests.
- Perform routine cycle counts, investigate discrepancies, and maintain accurate inventory records in the inventory management system.
- Maintain control and count of inventory stock, and assist with inventory organization and material movement.
Packaging and Handling of Medical Equipment
- Properly package sensitive electronic products, imaging systems, probes, and parts so they arrive undamaged.
- Build wood crates and cardboard containers, or select pre-assembled containers, suited to the size, weight, and fragility of each item.
- Disassemble and prepare systems and assemblies for shipment using proper tools and equipment; learn new equipment types quickly.
- Photograph, package, label, and prepare parts and equipment for shipment.
- Maintain 100% ESD compliance when handling exposed circuitry and sensitive electronic components.
Quality and Compliance
- Perform secondary quality checks on repaired or tested parts and equipment when required.
- Assist with system testing validation and other operational support as needed.
- Follow Probo Medical quality procedures, policies, and applicable ISO quality management requirements.
- Comply with OSHA (or local equivalent) safety requirements and applicable shipping regulations, including Dangerous Goods requirements where relevant.
Communication and Support
- Communicate effectively with and support field service engineers and other departments to fulfill parts requests and meet production demands.
- Communicate shipping, receiving, and inventory issues to the appropriate team members and assist with resolution.
Facility and General
- Keep all assigned areas organized, clean, and safe.
- Maintain shipping supplies, packaging materials, and other operational resources.
- Participate in the after-hours on-call rotation and provide after-hours shipping support as required by the location.
- Perform other logistics, warehouse, and material handling duties as assigned.
Requirements
- High school diploma or equivalent
- 1–3 years of experience in shipping, receiving, inventory, logistics, or warehouse operations
- Ability to use various manual and power tools safely
- Basic computer skills, including Windows-based programs and Microsoft Office (Outlook, Word, Excel, Teams)
- Strong organizational skills, attention to detail, and accuracy
- Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment
- Self-starter able to work independently while contributing to a team
- Strong verbal and written communication and interpersonal skills
- Ability to identify problems, think logically, and develop practical solutions
- Sense of urgency and commitment to meeting operational deadlines
- Willingness to learn new processes, systems, equipment types, and logistics procedures
- Ability to work collaboratively with cross-functional departments
- Ability to work safely around forklifts and other material handling equipment
- Current forklift certification, or ability to obtain it, where required by location
- Valid driver's license and clean driving record, where required by location
- Must be able to lift 50 lbs individually, greater amounts with team support
Company overview
Probo Medical is a leading global provider of diagnostic imaging equipment and services, headquartered in Fishers, Indiana. Founded with a mission to lower healthcare costs, the company specializes in offering high-quality, affordable diagnostic imaging solutions including ultrasound machines, MRI scanners, CT scanners, X-ray equipment, and other medical imaging systems. Probo Medical operates as both a distributor and service provider, offering new and meticulously refurbished equipment from top manufacturers such as GE HealthCare, Philips, Siemens, and Samsung. The company's comprehensive services encompass equipment sales, rentals, repairs, and maintenance, with a particular expertise in ultrasound probe repairs that save customers an average of 70% compared to replacement costs. With operations spanning North America, Europe, and serving healthcare providers in over 80 countries, Probo Medical employs over 600 professionals and maintains multiple facilities for equipment refurbishment and repair. The company's ISO 13485 certified facilities ensure rigorous quality standards, while their extensive inventory and global supply chain position them as a trusted partner for hospitals, imaging centers, veterinary practices, and healthcare providers worldwide.