LPHA - Intake & Counseling
COLLIN COUNTY MENTAL HEALTH RETARDATION CENTER
Summary
Position performs complex therapeutic and psychosocial intake services including counseling, screening, skills training, routine case management, and others as clinically indicated. All services are delivered from a person-centered, culturally, and linguistically appropriate, trauma-informed perspective.
Job description
Primary Responsibilities
- Provide psychotherapy using state approved evidence-based models (CBT, TF-TF-CBT, CPT, Play Therapy, PCIT, and Family Therapy) and conduct psychosocial assessments as credentials permit.
- Ensure individuals seeking services meet financial and clinical requirements for LifePath programs and explain offerings based on individual's level of care.
- Develop individual recovery plans and collaborate with the individual/family to determine appropriate route of services and level of care.
- Collaboratively work within intake team to ensure same day access to services.
- Use initiative and independent judgment to provide interventions in the office to best meet the individual's needs.
- Troubleshoot and organize support, interventions, and services to achieve outcomes.
- Work independently and collaboratively as needed and communicate effectively with supervisory staff.
- Ensure services meet guidelines in accordance with individual's benefit plans and comply with TAC requirements/rules.
- Maintain timely and thorough documentation, time management and organizational skills, effective scheduling, adherence to crisis procedures, and availability to assist with crisis and other coverage areas as needed.
- Adhere to the rotating after hours schedule and report to supervisor 48 hours in advance of any conflicts.
- Work outside of typical schedule, including occasional evening hours, when necessary to accommodate family availability or crises.
- If Bilingual and receiving stipend, be available to translate for other staff as needed and utilize approved language in the provision of services.
General Targets
- All walk-ins receive at minimum a same day screening with all phone and email inquiries receiving a call back within 24 hours.
- All intake documents finalized same day and notes finalized within 2 business days.
- Timeliness of documentation will be 100 percent on-time.
- All documentation meets 80 percent auditing standards.
- All trainings completed prior to expiration date.
Requirements
- Master's degree in counseling, social work, or related field required
- Licensed Professional Counselor Associate (LPC-A) or Licensed Master Social Worker (LMSW) under supervision or Licensed Marriage & Family Therapist Associate (LMFT-A)
- Knowledge of Trauma-Informed Care Practices required
- Must have reliable transportation and a valid driver's license
- CCBHC knowledge and experience preferred
- CBT, CPT, TF-CBT, Play Therapy, and/or PCIT certification preferred
- Bilingual Spanish/English preferred
Company overview
Collin County Mental Health Retardation Center is a public mental health and intellectual disability service provider serving residents of Collin County, Texas. As a county-operated healthcare organization, it delivers comprehensive behavioral health services, developmental disability support, and mental health treatment programs to individuals and families in need. The center provides critical services including crisis intervention, counseling, case management, psychiatric care, and support for individuals with intellectual and developmental disabilities. Operating as part of the local government's public health infrastructure, it plays a vital role in addressing mental health needs within the community through evidence-based treatment approaches and community outreach programs. The organization focuses on improving quality of life for clients through integrated care models that address both mental health and developmental disability needs, while working to reduce stigma and increase access to essential behavioral health services in the region.