Maintenance Technician II / III (Days)
Biogen
Summary
Our factories run 24/7 operations. Our maintenance team currently works 10-hour shifts (either Days or Nights).
Job description
About this role
Our factories run 24/7 operations. Our maintenance team currently works 10-hour shifts (either Days or Nights).
- Shift Details: Alternating schedule, Monday–Thursday one week; Tuesday–Friday the following week
- Hours: 10-hour Shifts on Days
- Note: Shift and schedule will eventually adjust to a 2-2-3 schedule with 12-hour shifts
As a Manufacturing Technician, you will provide customer-oriented maintenance support in a fast-paced biopharma manufacturing environment at Biogen's RTP site. You will support maintenance activities for process equipment and utilities, ensuring reliability, uptime, and compliance with safety, quality, and cGMP standards. This role requires strong technical expertise, cross-functional collaboration, and the ability to drive maintenance strategies that support manufacturing operations.
What You'll Do
- Collaborate with Manufacturing, Engineering, and Reliability teams to troubleshoot and resolve equipment issues
- Perform and oversee preventative and corrective maintenance on process equipment and utilities
- Provide technical direction and guidance to maintenance technicians and junior team members
- Support reliability programs, including spare parts strategy and equipment lifecycle management
- Act as SME for maintenance in capital projects, ensuring maintainability and spare parts readiness
- Manage vendors and contractors, including onboarding, training, and performance oversight
- Review, approve, and close work orders within the CMMS system; partner with planners on scheduling priorities
- Maintain accurate maintenance documentation, logs, and GMP-compliant records
- Support investigations, deviations, CAPAs, and change controls; ensure timely closure in TrackWise
- Track and monitor maintenance compliance metrics including work order performance, safety, and GMP adherence
- Follow Standard Operating Procedures and maintain a strong safety and quality culture
Required Skills for a Maintenance Technician II
- High School Diploma or equivalent required
- At minimum, 1 year of maintenance experience in pharmaceutical, biotech, or regulated manufacturing environments
- Working knowledge of mechanical systems, and familiarity with electrical and control systems
- Experience using CMMS systems for work order management and maintenance tracking
- Ability to climb ladders, work in tight spaces, and lift up to 50 lbs as needed
- Ability to stand for extended periods of time and work in cleanroom environments requiring gowning
Required Skills for a Maintenance Technician III
- High School Diploma or equivalent required
- At minimum, 2 years of maintenance experience in pharmaceutical, biotech, or regulated manufacturing environments
- Demonstrated experience performing preventative maintenance and troubleshooting manufacturing process equipment/utilities
- Working knowledge of mechanical systems, and familiarity with electrical and control systems
- Experience using CMMS systems for work order management and maintenance tracking
- Familiarity with reliability engineering principles and asset lifecycle planning
- Knowledge of Lock-Out/Tag-Out (LOTO) procedures and safe work practices
- Experience using hand and power tools to perform maintenance activities
Physical Requirements
- Ability to climb ladders, work in tight spaces, and lift up to 50 lbs as needed
- Ability to stand for extended periods of time and work in cleanroom environments requiring gowning
Requirements
- High School Diploma or equivalent required
- At minimum, 1 year of maintenance experience in pharmaceutical, biotech, or regulated manufacturing environments (Technician II)
- At minimum, 2 years of maintenance experience in pharmaceutical, biotech, or regulated manufacturing environments (Technician III)
- Working knowledge of mechanical systems
- Familiarity with electrical and control systems
- Experience using CMMS systems for work order management and maintenance tracking
- Demonstrated experience performing preventative maintenance and troubleshooting manufacturing process equipment/utilities
- Familiarity with reliability engineering principles and asset lifecycle planning
- Knowledge of Lock-Out/Tag-Out (LOTO) procedures and safe work practices
- Experience using hand and power tools to perform maintenance activities
- Ability to climb ladders, work in tight spaces, and lift up to 50 lbs as needed
- Ability to stand for extended periods of time and work in cleanroom environments requiring gowning
Benefits
- Medical, Dental & Vision
- Life Insurance
- Fitness & Wellness Programs
- Short & Long-Term Disability
- Paid Vacation
- End-of-Year Shutdown
- Paid Holidays
- Paid Sick Time
- Paid Maternity & Parental Leave
- 401(k) Matching
- Employee Stock Purchase Plan
- Tuition Reimbursement
- Employee Resource Groups
Company overview
Founded in 1978, Biogen is a leading global biotechnology company headquartered in Cambridge, Massachusetts, specializing in the development and commercialization of innovative therapies for serious neurological and neurodegenerative diseases. As one of the oldest independent biotechnology companies in the United States, Biogen has established itself as a pioneer in neuroscience, focusing on difficult-to-treat conditions where few or no treatment options exist. The company's portfolio includes groundbreaking treatments for multiple sclerosis, spinal muscular atrophy, Alzheimer's disease, ALS, and Friedreich's ataxia. With approximately 7,000 employees worldwide, Biogen operates through a global network that includes research and development hubs in Cambridge, Research Triangle Park in North Carolina, and South San Francisco, along with world-class manufacturing facilities in the United States and Switzerland. The company's commitment to scientific innovation is demonstrated by its Nobel Prize-winning founders and its receipt of the U.S. National Medal of Technology and Innovation. Biogen's patient-centric approach drives its mission to deliver transformative medicines that improve lives while creating sustainable value for shareholders and communities.