Management Analyst

Overview

Axle is hiring a Management Analyst to support, analyze and improve administrative and program operations, business processes, reporting systems, data management, performance measurement, workforce analysis, and related management activities for RMS/IAMB within the National Institute of Allergy and Infectious Diseases (NIAID). The work will support efficient operations, informed decision-making, standardized procedures, and effective program and search activities.

Objectives

• Analyze information requirements and develop reporting approaches, including system specifications, data-gathering and analytical techniques, and evaluation methodologies.
• Assess and improve business processes by documenting current-state processes, gathering future-state requirements, validating requirements with staff, and recommending improvements.
• Conduct operational, program, performance, workforce, and administrative studies and assessments; report findings and recommendations to management.
• Develop and maintain tracking tools, spreadsheets, administrative databases, shared electronic resources, reports, dashboards, SOPs, training materials, briefing materials, and policy-related documents.
• Support program managers, operational staff, working groups, committees, search activities, RMS assignments, and related administrative functions through analysis, coordination, reporting, and recommendations.

Specific Requirements

• Analyze information requirements to develop reporting systems, including systems specifications, data-gathering and analytical techniques, and systems evaluation methodology.
• Prepare business process reviews, studies, and reports on efficiency.
• Facilitate business process improvement activities, including documenting as-is processes, gathering to-be requirements, and validating captured requirements with staff.
• Conduct studies and assessments and report findings with recommendations.
• Maintain internal tracking spreadsheet tools; develop and maintain spreadsheets and/or other administrative databases related to program activities; and maintain continuity of shared electronic resource databases.
• Observe operations, document standard practices, and develop or revise standard operating procedures (SOPs) and instructions.
• Review administrative audit and investigative reports to determine appropriate changes.
• Prepare detailed reports based on research and findings and present results at meetings and briefings; draft reports for working groups and meetings; draft policy statements for upper management as requested; and assist staff with briefing and presentation materials.
• Conduct formal evaluations of operations and performance and prepare reports and dashboards; assist operational and program staff in identifying, capturing, and evaluating unique performance criteria.
• Use database and data-repository software and applications to search, retrieve, and export business and performance data.
• Assist program managers in preparing annual budgets based on historical and estimated future spending.
• Perform time-and-motion studies and document results to inform process automation activities and performance measurements.
• Perform job-task analyses, including documenting inventories of billets and workforce knowledge, skills, and abilities, and analyzing gaps.
• Generate reports, analyze data, and provide recommendations related to search activities.
• Function as a guide, project lead, or project assistant for management and administrative studies that analyze and/or evaluate internal procedures, policies, processes, and systems for the purpose of improving efficiency.
• Develop and deliver formal training to management analysts and conduct routine workshops for operational and program staff on management best practices and tactics.

Qualifications

• Bachelor's Degree; 4+ Years of related management experience.
• Ability to multi-task and pay close attention to detail.
• Excellent analytical, organizational, and time-management skills.
• Strong oral and written communication skills.
• Experience with Microsoft Office.
• NIH and NIAID experience.