Manager-Accessioning

Job Responsibilities

• Manages all Accessioning Supervisors and oversees all case workflow activities.
• Adheres to the laboratory's quality control policies, documents all quality control activities, instrument and procedural calibrations and maintenance performed.
• Follows the laboratory's established policies and procedures whenever test systems are not within the laboratory's established acceptable level of performance.
• Documents all corrective action taken when a system deviates from the laboratory's established performance specifications.
• Assists with the tracking, accumulation, and computation of performance metrics.
• Ensures Accessioning has adequate inventories of supplies.
• Resolves employee relations issues and recommends disciplinary action when required in partnership with Human Resources.
• Acts as first point of contact on questions.
• Keeps team informed of new processes and general updates.
• Assists to perform other related duties and special projects to support other departments as required.
• Understands Accessioning protocols as set forth by Lab Management team; communicates questions/clarifies uncertainties.
• Actively engages leadership for instruction and growth.
• Assists in the cleaning and maintenance of the Laboratory and Accessioning work space and applicable equipment/resources.
• Consistently exhibits a professional demeanor in the workplace and works to maintain positive relationships with peers and management.
• Responsible for filing, tracking, retrieval, and accurate record keeping.
• Maintains pre-analytic diagnostic viability of all specimens and ensures correct patient labeling of all materials per SOPs.
• Logs appropriate information into the Laboratory Information System (LIS) and other logs as necessary.
• Responsible for Quality Assurance (QA)/Quality Control (QC) of cases moving through the laboratory.
• Develops new protocols and SOPs to address problems and improve quality and safety within Accessioning.
• Responsible for initiating change controls and presenting at associated meetings.
• Works cross-functionally with various departments including Customer Support, Supply Chain, Molecular Leaders, Field Team, Software, Automation, Privacy, Clinical Research, and Billing.
• Initiates and leads pre-analytic performance improvement projects
• Effectively manages complex cross-functional operational activities within and outside the lab with a high degree of independence and strong managerial judgment.
• Manages/Assists in the training of new-hires and peers.
• Proficient in troubleshooting problems and successfully maintains workflow in the lab.
• Is consistently viewed by teammates, supervisors and management as professional, positive, solution-oriented and a leader within the Laboratory Operations Department.
• Actively participates in department recruitment activities.
• Drives scalability through automated software and hardware solutions in partnership with leadership and automation.
• Leads pre-analytic clinical and pharma research efforts to align with clinical workflows.
• Drives software solutions in new systems to align with analytical workflows and intake teams.
• Accepts other duties as assigned.

Required Qualifications

• High School diploma or equivalent required
• 3+ years of experience in general laboratory operations.
• 1 year of leadership experience

Preferred Qualifications

• Bachelor’s degree in a scientific discipline
• 2 years of leaderships experience in high-volume reference laboratory setting.