Manager, AI Strategy & Deployment

Essential Functions

• Lead, coach, and develop a cross-functional team of software engineers, EHR analysts, data scientists, product managers, and project managers while establishing role clarity, performance expectations, and career development pathways.
• Oversee TGH's AI portfolio, including predictive analytics, generative AI tools, ambient documentation, clinical decision support, operational automation, and virtual care solutions.
• Direct the end-to-end AI deployment lifecycle, including intake, prioritization, solution design, integration, validation, implementation, monitoring, and ongoing optimization.
• Translate organizational AI strategy into an executable roadmap, aligning resources, priorities, timelines, and outcomes with the goals of the Office of the Chief Medical Informatics and AI Strategy Officer.
• Partner with governance, compliance, legal, privacy, clinical, and data leadership teams to ensure AI solutions meet safety, ethical, regulatory, and institutional standards.
• Establish and maintain AI monitoring and evaluation programs, including oversight of model performance, bias, equity, adoption, safety metrics, and continuous improvement initiatives.
• Lead EHR and technical integration efforts, ensuring AI capabilities are securely and effectively embedded within Epic, virtual care platforms, clinical workflows, and enterprise technology ecosystems.
• Oversee AI-enabled virtual care initiatives, including telehealth, remote patient monitoring, virtual nursing, virtual triage, and other digital health programs to improve patient access and care delivery.
• Serve as the primary operational liaison between clinical leadership, IT, research, governance bodies, business stakeholders, and external vendors, providing direction on prioritization, delivery, risks, and change management.
• Measure and communicate portfolio performance and value realization, leveraging outcome, operational, quality, safety, and adoption metrics to inform decision-making and strategic investment priorities.

Skills and Abilities

• Bridging translator -- moves fluently between clinical, technical, and executive audiences.
• Judgment under uncertainty -- makes sound safety-vs-speed tradeoffs and knows when to escalate; operates comfortably and effectively in ambiguity.
• Operational rigor -- brings structure, documentation, and accountability to complex, multi-stakeholder delivery; develops and operates within budget parameters.
• Responsible AI mindset -- treats equity, transparency, and ongoing monitoring as core requirements, not afterthoughts.
• People-first leadership -- develops talent and builds a cohesive team from diverse technical specialties; creates effective relationships and collaborates at all levels across the TGH system.