Manager - Business Operations Partner - Neurology & IgG4-RD
Amgen
Summary
Support the UPLIZNA (Neurology & IgG4-RD) commercial organization by leading defined business operations workstreams, developing insights that inform decisions, and coordinating execution across functional partners. Help translate brand priorities into clear plans, track business performance, and strengthen operating practices.
Job description
Business Partnership and Operational Support
- Partner with UPLIZNA commercial functions to understand business priorities, operational needs, and interdependencies.
- Support brand and functional leaders with structured analysis, coordination, and follow-through on agreed priorities.
- Develop a working knowledge of the UPLIZNA business, customers, market dynamics, and commercial operating environment.
- Proactively identify execution issues, dependencies, and opportunities, and bring forward practical options and recommendations.
- Build effective working relationships across a complex, matrixed organization and help maintain alignment among project stakeholders.
Business Performance Insights & Decision Support
- Partner with Business Analytics & Insights, Finance, and cross-functional stakeholders to monitor performance and answer priority business questions.
- Synthesize performance data, market information, and stakeholder input to identify trends, risks, and opportunities.
- Conduct structured analyses and scenario assessments, translating findings into actionable recommendations.
- Develop executive-ready presentations, business reviews, and narratives that make complex information clear.
- Establish and track relevant performance measures for assigned initiatives, and recommend actions based on results.
Strategic Planning & Execution
- Support UPLIZNA planning processes, including brand planning, business reviews, forecasting, Long Range Strategy, and Quarterly Business Reviews.
- Independently lead defined strategic and/or operational initiatives and special projects/business cases from planning through implementation.
- Develop project plans with clear deliverables, owners, milestones, risks, dependencies, and measures of success.
- Coordinate cross-functional working sessions, document decisions, and ensure actions are completed on schedule.
- Monitor progress, resolve routine execution issues, and escalate material risks or decisions to appropriate leaders.
- Manage multiple priorities in a fast-paced environment while maintaining high standards for accuracy and follow-through.
Organizational Effectiveness
- Serve as the day-to-day project manager for strategic initiatives, coordinating cross-functional work, managing timelines and dependencies, and driving decisions and deliverables to completion.
- Support effective governance by preparing agendas and materials, maintaining decision and action tracking, and coordinating follow-up.
- Identify opportunities to use AI, digital capabilities, and automation to improve analysis, planning, communication, and operational efficiency.
Requirements
- Doctorate degree OR Master's degree and 2 years of operations, consulting, strategy, business analytics, or commercial experience OR Bachelor's degree and 4 years of operations, consulting, strategy, business analytics, or commercial experience OR Associate's degree and 8 years of operations, consulting, strategy, business analytics, or commercial experience OR High school diploma / GED and 10 years of operations, consulting, strategy, business analytics, or commercial experience
- Experience in Business Operations, Strategy and Operations, Commercial Excellence, Consulting, Analytics, project management, or a related commercial role
- Commercial and business acumen, with the ability to connect data and business context to practical recommendations
- Experience supporting brand planning, business reviews, forecasting, performance management, governance, or strategic initiatives
- Analytical and structured problem-solving skills, including the ability to turn unstructured business questions into clear work plans
- Demonstrated project management experience, including ownership of timelines, deliverables, risks, dependencies, and stakeholder alignment
- Strong written and verbal communication skills, including experience developing and presenting materials for senior leaders
- Ability to synthesize complex information and communicate the implications clearly to different audiences
- Proven ability to collaborate across functions, influence without direct authority, and build trusted relationships in a matrixed organization
- Strong organization and prioritization skills, with careful attention to detail and the ability to manage multiple deadlines
- Proactive, intellectually curious, and comfortable identifying problems and recommending solutions
- Interest in applying AI, automation, and digital tools to improve business performance and ways of working
- Experience in the biopharmaceutical industry, rare disease, or specialty markets is preferred
Benefits
- Retirement and Savings Plan
- Medical, Dental & Vision
- Life and Disability Insurance
- Flexible Spending Accounts
- Annual Bonus Program
- Stock-based Long-term Incentives
- Paid Time Off
- Flexible Work Models
Company overview
Amgen Inc. is a leading American multinational biopharmaceutical company headquartered in Thousand Oaks, California, founded in 1980. As one of the world's largest independent biotechnology companies, Amgen specializes in discovering, developing, manufacturing, and delivering innovative human therapeutics. The company focuses on six key therapeutic areas: inflammation, oncology/hematology, bone health, cardiovascular disease, nephrology, and neuroscience. Amgen's portfolio includes blockbuster drugs such as Enbrel for autoimmune diseases, Prolia and XGEVA for osteoporosis, Repatha for cholesterol management, Otezla for psoriasis, and Neulasta for chemotherapy-induced neutropenia. With approximately 28,000 employees worldwide, Amgen operates as a component of both the Dow Jones Industrial Average and Nasdaq-100 indices. The company maintains a robust research and development pipeline with numerous clinical programs across various stages, leveraging cutting-edge biotechnology and human genetic data to address some of the world's most challenging diseases. Amgen's manufacturing capabilities span multiple global locations, and it distributes products through pharmaceutical wholesale distributors and direct-to-consumer channels.