Manager, Clinical Microbiology
St. Jude Children's Research Hospital
Summary
The Manager, Clinical Microbiology provides operational leadership for the Clinical Microbiology laboratory, ensuring high-quality, timely, efficient, and reliable laboratory services in support of patient care. The Manager is accountable for laboratory operations, people leadership, quality and regulatory readiness, financial stewardship, resource planning, and execution of Clinical Microbiology projects and initiatives.
Job description
The Manager works under the direction of the Medical Director-Microbiology and other faculty clinical microbiologists, who provide clinical and scientific direction for the service, and translates that direction into effective laboratory operations. The Manager collaborates closely with Molecular Microbiology and partners with the Directors of Clinical Laboratory Operations, Quality, and Pathology Informatics, as well as the Sr. Director, to support departmental priorities and coordinated laboratory services.
Key Responsibilities
- Lead daily Clinical Microbiology operations, including staffing, workflow, service delivery, performance, and resource utilization.
- Recruit, develop, coach, and manage laboratory staff while fostering accountability, teamwork, professional growth, and succession readiness.
- Oversee training and education of staff, students, fellows and other trainees, as appropriate.
- Maintain quality, safety, regulatory, and accreditation readiness and ensure effective follow-up of quality events, corrective actions, and operational risks.
- Develop and manage the Clinical Microbiology operating budget, conduct variance analysis, support forecasting, and ensure responsible financial and resource stewardship.
- Plan and prioritize capital equipment, instrumentation, technology, supply, and other resource needs.
- Maintain current knowledge of clinical microbiology practices, including bacteriology, mycology, and anti-microbial susceptibility testing.
- Serve as an expert resource for technical and clinical staff.
- Maintain specimen management, methodologies and staff training to match current best practices and latest technical advances, guideline changes or software updates.
- Provide project management oversight for Clinical Microbiology initiatives, including new instrumentation, testing, technology, workflow changes, and operational improvements.
- Operationalize the clinical and scientific direction of the service under the direction of the Medical Director-Microbiology and other faculty clinical microbiologists.
- Collaborate with Molecular Microbiology leadership on shared workflows, specimen management, service coverage, and other areas of operational interdependence.
- Partner with Clinical Laboratory Operations, Quality, Pathology Informatics, and senior leadership on operational performance, quality systems, technology, resource planning, and departmental initiatives.
- Use quality, operational, workforce, and financial data to identify risks, improve performance, and support continuous improvement and service development.
Minimum Education and/or Training
Bachelor's degree in medical technology, medical laboratory science, clinical laboratory science, or one of the biological, chemical, or physical sciences is required. B.S. degree or equivalent with skill and proficiency in the principles, concepts and techniques in the field of medical technology (Such proficiency is usually acquired through completion of a medical technology program in an accredited school).
Minimum Experience
Seven (7) years of relevant clinical laboratory experience required; OR master's degree in clinical laboratory science or a biological, chemical, or physical science with five (5) years of relevant clinical laboratory experience; OR doctoral degree in a biological, chemical, physical, or other field appropriate to the assigned clinical laboratory operation with two (2) years of relevant clinical laboratory experience.
- Demonstrated experience in clinical laboratory operations, testing processes, equipment, workflow, and associated laboratory practices.
- Experience with regulatory, accreditation, quality, and institutional requirements applicable to the assigned operation.
- Experience supervising personnel and managing laboratory operations, including work assignment, training, performance management, and staff development.
- Experience leading projects and process improvements, including resource planning, implementation, and collaboration with internal and external stakeholders.
- Demonstrated experience leading, developing, and mentoring teams.
- Proven performance in an earlier or comparable role.
Preferred Experience/Key Job-Related Skillsets
- Gram and other microbial stain interpretation
- Bacterial and fungal culture and identification using both manual and automated methods
- Anti-microbial susceptibility testing using both manual and automated methods
- Rapid clinical microbiologic testing methods, including those using molecular technologies
- Compilation and analysis of clinical microbiologic data, including antibiogram creation
- Familiarity with common methods and instrumentation used in Clinical Microbiology
- Theoretical knowledge of all areas of clinical microbiology, including especially bacteriology, mycology and anti-microbial susceptibility testing
Licensure, Registration and/or Certification
Tennessee licensure as a Medical Laboratory Supervisor-General or Supervisor-Categorical in assigned lab section required within six (6) months of hire. Medical Technologist or Medical Laboratory Scientist (MLS) by ASCP/AMT required within 6 months of hire, if not licensed by the state of Tennessee. Medical Laboratory Scientist (MLS) or Medical Technologist (MT) through an approved national certification organization (e.g., ASCP, AMT, NRCC, ABB, ASCPi) is required within six (6) months of hire. Specialty categorical certification (e.g., DLM(ASCP), SH(ASCP), SM(ASCP), SC(ASCP), SCYM(ASCP), SMB(ASCP), SBB(ASCP)) is strongly preferred.
Requirements
- Bachelor's degree in medical technology, medical laboratory science, clinical laboratory science, or one of the biological, chemical, or physical sciences
- Seven (7) years of relevant clinical laboratory experience; OR master's degree with five (5) years; OR doctoral degree with two (2) years
- Demonstrated experience in clinical laboratory operations, testing processes, equipment, workflow, and associated laboratory practices
- Experience with regulatory, accreditation, quality, and institutional requirements
- Experience supervising personnel and managing laboratory operations
- Experience leading projects and process improvements
- Demonstrated experience leading, developing, and mentoring teams
- Tennessee licensure as a Medical Laboratory Supervisor-General or Supervisor-Categorical within six months of hire
- Medical Technologist or Medical Laboratory Scientist (MLS) by ASCP/AMT within six months of hire, if not licensed by the state of Tennessee
Benefits
- Exceptional benefits
Company overview
St. Jude Children's Research Hospital is a world-renowned pediatric research and treatment institution headquartered in Memphis, Tennessee, dedicated to advancing cures for childhood cancer and other catastrophic diseases. Founded in 1962 by entertainer Danny Thomas, it stands as the first and only National Cancer Institute-designated Comprehensive Cancer Center devoted exclusively to children. The hospital operates on a unique funding model where families never receive bills for treatment, travel, housing, or food, with costs exceeding $2 billion annually primarily supported by donations through its fundraising organization ALSAC. St. Jude treats approximately 8,600 patients each year from all 50 states and around the world, with a focus on acute lymphoblastic leukemia, brain tumors, sickle cell disease, and infectious diseases. The institution employs over 7,000 staff members and maintains eight affiliate clinics across the United States. Through its St. Jude Global initiative, the hospital shares research and treatment protocols internationally, partnering with more than 350 institutions in over 90 countries. St. Jude has been instrumental in increasing childhood cancer survival rates from 20% in 1962 to over 80% today, while maintaining a robust research program that includes gene therapy, bone marrow transplantation, and precision medicine approaches.