Manager, Employee Relations

In this role, a typical day will include:

• Managing employee relations cases and conducting workplace investigations involving employee complaints, policy violations, workplace conduct concerns, and other sensitive matters.
• Partnering with HR, Legal, Compliance, and business leaders to provide guidance on employee relations issues, performance management, disciplinary actions, and policy interpretation.
• Coaching leaders through difficult employee conversations, corrective actions, and conflict resolution.
• Overseeing employee relations operations, including case documentation, reporting, process administration, employee separations, and compliance-related activities.
• Supporting workforce changes such as reorganizations, reductions in force, position eliminations, and associated employee communications.
• Helping ensure consistent application of policies and employment practices while identifying and mitigating employee relations and compliance risks.
• Leading or contributing to process improvement initiatives, training programs, and operational enhancements that improve efficiency and strengthen the employee experience.

What you'll bring to Alcon:

• Bachelor's Degree or Equivalent years of directly related experience (or high school +13 yrs; Assoc.+9 yrs; M.S.+2 yrs; PhD+0 yrs)
• The ability to fluently read, write, understand and communicate in English
• 5 Years of Relevant Experience

Preferred Qualifications:

• Strong knowledge of U.S. employment laws and Human Resources practices; experience supporting Canada and Latin America preferred.
• Demonstrated ability to influence stakeholders, manage sensitive situations, balance competing priorities, and achieve results through collaboration.
• Experience analyzing employee relations, workforce, compliance, investigation, HR, or operational data and translating findings into meaningful business insights and recommendations.
• Experience developing or using metrics, dashboards, trend analyses, or executive reporting to support decision-making.
• Experience leading cross-functional projects or workstreams involving multiple stakeholders, milestones, dependencies, risks, decisions, and implementation activities.
• Demonstrated digital fluency and experience using AI-enabled, analytical, automation, or productivity technologies to improve research, analysis, documentation, knowledge management, processes, or business outcomes.
• Experience implementing process improvements, technology-enabled solutions, operational improvements, or new ways of working within Human Resources or Employee Relations.
• Project-management, change-management, continuous improvement, data-analytics, or related training or certification preferred.