Manager, Hardware Test Engineering

Role purpose

We are seeking an innovative, collaborative leader to own our Engineering Lab spaces and Hardware Test team. This role leads and participates in new product development and sustaining activities for the existing Pharmacy Automation product fleet, ensuring that lab facilities, test systems, technician capacity, and team capabilities support current and future project needs. The manager combines hands-on technical expertise with capability planning, coaching, and continuous improvement to support complex robotic development initiatives.

Key Responsibilities

Test Oversight

• Own the review process and oversight within Engineering for creating Product Qualification Plans (PQPs).
• Oversee the execution of product and subsystem testing as specified in the PQPs.
• Oversee test documentation and official reporting within the QMS.

Functional Management, Talent Development & People Leadership

• Manage the day-to-day activities of the test technicians and engineers.
• Maintain a rolling six-month test capacity plan for the group.
• Ensure that the test team has the skills and training to perform their tasks with excellence.
• Lead, coach, mentor, and develop Engineering Test Technicians and Engineers across experience levels.
• Drive performance management, career development planning, succession planning, and employee engagement activities.
• Create competency development roadmaps aligned with current and future lab and testing needs.
• Foster a learning culture that encourages technical growth, collaboration, innovation, and knowledge sharing.

Test and Laboratory Infrastructure

• Maintain test system inventory such that Pharmacy Automation can test new software and hardware changes against the expected configurations that will be seen in the service fleet.
• Ensure each device is functional and at the appropriate design of revision.
• Ensure that testing is performed in a safe manner.
• Ensure that all test equipment is maintained according to its normal maintenance schedule.
• Own engineering lab design to ensure the devices and systems needed to verify and validate design changes on project roadmaps are available.
• Collaborate with delivery teams that rely on the labs to ensure equipment needed for testing is available.
• Maintain Pharmacy Automation test labs so they are safe and usable for all lab users.

Organizational Capability Planning

• Assess current and future lab and test-team capabilities needed to support the Pharmacy Automation product portfolio.
• Identify technical skill gaps, process gaps, and organizational constraints that limit team effectiveness.
• Develop and execute plans to close capability gaps through hiring, mentoring, training, knowledge sharing, and process improvement initiatives.
• Build an engaged, scalable, and adaptable test organization capable of supporting future business growth.

Education and Experience

• Four-year degree in engineering, computer science, or an advanced mechanical discipline, or equivalent on-the-job experience.
• Strong IT networking skills.
• Ten years of related industry, equipment, or reliability laboratory experience.
• Strong mechanical aptitude and the ability to use tools to perform mechanical work.
• Familiarity with Microsoft Office products and a basic knowledge of personal computers and Microsoft operating systems (Windows XP, Win 10, Win 11 etc.).

Knowledge, Skills and Abilities

• Ability to work in a team environment.
• Ability to read, utilize, and interpret mechanical drawings and technical manuals.
• Ability to use a pallet jack.
• Demonstrated problem solving and technical aptitude.
• Ability to debug, troubleshoot, and repair electro-mechanical assemblies.
• Ability to solder cables and printed circuit board assemblies for prototype generation.
• Ability to work within a 5S framework and contribute to its upkeep.
• Knowledge of computer configuration and system deployment.
• Results-oriented approach with strong attention to detail.
• Must be a highly responsible professional who can perform work independently with little supervision.

Mental/Physical Requirements

Requires reading, mathematics, weighing and/or measuring, conducting research, analyzing and drawing conclusions, and developing and implementing plans, procedures, and solutions. Requires sitting, standing, and bending frequently. Stooping and kneeling occasionally. Ability to safely lift to 45 pounds unaided.