Manager - Information Services Epic Reporting
UHS
Summary
The Corporate Information Services Department is seeking a dynamic and talented Manager – IS Epic Reporting. The Manager – IS Epic Reporting manages a team of software engineers in Information Systems, including financial, project and personnel management duties. Provides direction and oversight to creating and optimizing reports for clinical and business stakeholders in acute and ambulatory care settings.
Job description
Key Responsibilities
- System Implementation: Regularly meets with IS Informatics, CMIO team, Corporate Clinical stakeholders, vendors, and facility and corporate IS staff to design and develop report specifications.
- Designs solutions for reporting applications and prepares the appropriate documentation.
- Supervises team that performs Q/A on application functionality.
- Adheres to appropriate UHS Project Management standards.
- Ensures strict adherence to work plans, reporting all serious deviations to management.
- Oversees employees who educate the end users in operating procedures for application.
- System Maintenance/Support: Ensures ticketed issues are being addressed timely and with high quality.
- Adheres to UHS Service Level and Change Management Policies.
- Establishes, supervises and maintains regular communications with user community.
- Administration and Oversight: Effectively trains analysts in performance of their duties as required.
- Provides clinical and technical expertise and guidance to other team members as required.
- Maintains Service Excellence principles.
- Prepares and promptly submits all routine and special reports.
- Interviews applicants for vacant positions as needed using appropriate interview techniques.
- Completes performance evaluations of direct reports as needed.
- Keeps management well informed of activities, needs, problems.
- Performs other tasks as required by management.
Requirements
- Bachelor's degree required
- Five or more years of progressively more responsible reporting experience with emphasis on clinical and business analytic workflows, quality outcomes and application to electronic medical record
- Supervision, direction and performance management of direct reports
- Expert knowledge of SQL
- Expert knowledge of Epic reporting tools to include Clarity, Cogito, Caboodle, Slicer Dicer, Radar, Reporting Workbench
- Expert knowledge of business intelligence tools
- Expert knowledge of Dashboard development
- Expert knowledge of ETL tools
- Thorough understanding of database tools, report validation methods, and data warehouses
- Preferred understanding of SFTP configuration
- Knowledge of system application implementation, enhancement and support methods and practices
- Comprehensive working knowledge of computer systems analysis and programming techniques and procedures
- Working knowledge of IS standards and quality methods and metrics
- Working knowledge of project management methods
- General familiarity of user business practices, concepts and terminology sufficient to support the applications
- Experience managing, mentoring and evaluating team members
- Strong written and verbal skills with ability to speak to executives, and IS leadership a must
- Excellent written and verbal communication skills
- Epic certification required in Epic Cogito, Caboodle, Clarity Data Model, or Clarity tools administration
Benefits
- Competitive Compensation
- Medical, Dental & Vision
- Prescription Drug Plan
- 401(k) Matching
- Paid Time Off
- Growth and development opportunities
Company overview
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.