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Manager, Instrument Sales

Thermo Fisher Scientific

Charlotte, NC; Raleigh, NCOnsitePosted 10 days ago
Full TimeSenior LevelCommercial & Pharma SalesLife Science Service & Supply
Original posting ↗

Summary

The Senior Manager, Sales controls all direct and channel Sales activities within territory for our Chromatography & Mass Spectrometry Product Lines, contributes to the overall Sales goals by achieving Country quarterly and annual targets by using weekly accurate forecasting activities. The Senior Manager will be responsible for achieving a high level of customer satisfaction/loyalty by building a strong, motivated team through management and personal development of its members and driving the quality of implementation through continuous improvement.

Job description

Key Responsibilities

  • Achieve Country/District quarterly and annual sales plan for bookings and revenues.
  • Define local Strategy and tactics through sales activities within the territory and ensure timely and high-quality sales reporting like leads funnel and forecast, business reviews using Company's tools and software.
  • Responsible to fully implement all business processes, procedures and programs related to the Commercial Organization for the assigned PLs.
  • Ensure appropriate execution plan setting common sales activities' metrics for Account Managers.
  • Act as a multiplier manager, ensure individual development plan for each member of the team with regular coaching activities.
  • Always ensure the highest professional relationship with our customer base to achieve customer loyalty and raise issues to solve critical tasks in the fastest way possible.
  • Work closely with the Field Service organization and Application Support team for optimizing the one CMD face to the customer.
  • Develop sales alignments with other divisions within the Country and in region.
  • Follow our ethical business conduct guidance and display a keen understanding of ethics and compliance for the industry.
  • Lead day to day operations like holiday administration, trainings, expenses reports.
  • Act as an active member of the leadership team in region.

Sales Agility

  • Drive the sales planning process through sales, establish and coordinate sales targets and objectives, provide accurate bookings forecasts and ensure attainment of cost budgets.
  • Process oriented, data-based strategy deployment and applies metrics to drive performance improvement/accountability.
  • Support sales team with customers meeting to promote strategic relationships and to identify new business opportunities.
  • Lead pricing within territory to control profitability.

Results Leadership

  • Lead team to produce profitable sales at or above the commitments in the business plan.
  • Identify and develop new market opportunities to drive growth in a complex environment.
  • Identifies and prioritizes new client opportunities and develops solution implementation and growth strategies.
  • Ability to navigate complex customer situations to close business.
  • Lead strategic direction for the territory; develop sales strategies to meet plan and expand business within assigned territory; maintain pipeline of opportunities to meet or exceed quarterly sales objectives.
  • Demonstrate technical credibility to effectively collaborate with customers to influence key decisions on technology and product choices.
  • Maintain awareness of competitor and industry activity and keep informed of new products/services of interest to customers incorporating this data in the business plan; introduce new products and services.
  • Positively always represent Thermo Fisher Scientific throughout customer locations.

People Leadership

  • Assess the existing sales organization and resolve optimal organizational design, strategic direction and tactical implementation necessary to meet the revenue and growth goals.
  • Focus on team development, building a talent pipeline and commercial skills training.
  • Interact at a strategic level with key business partners on internal and external issues to address the market needs and analysis.
  • Responsible for the completion of the annual Performance Management & Development (PMD) process of their team.

Minimum Requirements/Qualifications

  • Strong background in sales with confirmed revenue attainment.
  • 5+ years leading a team required.
  • Experience leading a high value territory, while advising a team of 8-12 of Sales Representatives that are operating at or above goal a huge plus.
  • Experience building effective district level plans with measurable results a plus.
  • Demonstrate strong market knowledge and deep experience in the Applied Markets and Life Science Markets.
  • A minimum of a BSc degree in a science-based subject or equivalent is required, with 10+ years experience Chromatography and Mass Spectrometry.
  • Have good product knowledge of Chromatography and Mass Spectrometry products.
  • Organizational skills, ability to multi-task and meet deadlines.
  • Validated commercial excellence working in matrix environment.
  • Demonstrate extensive experience in assisting sales teams with prospect cultivation and have at least 5 years successful experience of selling via 3rd party distribution organizations.
  • Must be customer-focused with the ability to develop collaborations with key accounts and end users.
  • Excellent business insight with the ability to take a strategic perspective beyond immediate role/responsibility.
  • Strong written and verbal communication skills, ease communicating regularly with technical and business teams across multiple sites and demonstrate a strong executive presence.
  • Ability to attend trade shows and investigate product/market opportunities.
  • Exceptional problem solving and troubleshooting skills are required.
  • Computer proficiency in MS Office Suite to create notes and presentations.
  • Ability to travel to customer locations up to 80% including overnight travel.
  • Demonstrates the Thermo Fisher values (The Four I's) - Integrity, Intensity, Innovation, and Involvement.

Requirements

  • Strong background in sales with confirmed revenue attainment
  • 5+ years leading a team required
  • Experience leading a high value territory, while advising a team of 8-12 of Sales Representatives that are operating at or above goal a huge plus
  • Experience building effective district level plans with measurable results a plus
  • Demonstrate strong market knowledge and deep experience in the Applied Markets and Life Science Markets
  • A minimum of a BSc degree in a science-based subject or equivalent is required
  • 10+ years experience Chromatography and Mass Spectrometry
  • Have good product knowledge of Chromatography and Mass Spectrometry products
  • Organizational skills, ability to multi-task and meet deadlines
  • Validated commercial excellence working in matrix environment
  • Demonstrate extensive experience in assisting sales teams with prospect cultivation
  • At least 5 years successful experience of selling via 3rd party distribution organizations
  • Must be customer-focused with the ability to develop collaborations with key accounts and end users
  • Excellent business insight with the ability to take a strategic perspective beyond immediate role/responsibility
  • Strong written and verbal communication skills
  • Demonstrate a strong executive presence
  • Ability to attend trade shows and investigate product/market opportunities
  • Exceptional problem solving and troubleshooting skills are required
  • Computer proficiency in MS Office Suite to create notes and presentations
  • Ability to travel to customer locations up to 80% including overnight travel
  • Demonstrates the Thermo Fisher values (The Four I's) - Integrity, Intensity, Innovation, and Involvement

Benefits

  • Competitive remuneration
  • Annual incentive plan bonus
  • Healthcare
  • Employee benefits

Company overview

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. The company's mission is to enable customers to make the world healthier, cleaner, and safer. With over 100,000 employees globally, Thermo Fisher provides an unrivaled combination of innovative technologies, purchasing convenience, and pharmaceutical services through its industry-leading brands including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD. The company serves customers across healthcare, life sciences, applied markets, and pharmaceutical sectors, offering solutions that accelerate research, solve complex analytical challenges, improve patient diagnostics, and increase laboratory productivity. Headquartered in Waltham, Massachusetts, Thermo Fisher operates globally, delivering critical scientific products, services, and workflow solutions that support researchers, organizations, and companies in addressing some of the world's most pressing issues.

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