Manager, Logistics Operations
Moderna
Summary
The Manager, Logistics & Distribution formally leads people, workflow, and daily delivery for a defined operation or professional logistics scope accountable for accurate, compliant, reliable, and efficient physical flow. The role translates approved priorities into work schedules, resources, performance expectations, and escalation paths and owns the quality, timeliness, safety, and service of assigned outcomes.
Job description
Here's What You'll Do
- Partner with Moderna Digital and Logistics Engineering to define operational requirements and support deployment of automation and digital solutions, including Agentic and Generative AI, Logistics Control Tower and other visibility tools, AI/ML-based forecasting, exception management, digital twins, IoT-enabled cold-chain monitoring, smart dataloggers, and automated customs and trade-compliance solutions.
- Support integration and real-time connectivity with 3PLs and carriers to improve operational visibility and exception management.
- Develop and monitor logistics KPIs, dashboards, and digital scorecards to track performance, identify operational risks, and enable continuous improvement.
- Coordinate and manage internal and external partners to deliver operational initiatives on time, with a focus on reliability, scalability, automation, and process simplification.
- Own and maintain compliance and process documentation, including SOPs, with internal teams and 3PL partners.
- Run the logistics hub's day-to-day operations for upstream warehousing and transportation by air, road, and sea, and ensure efficient material flow across inbound, warehousing, intercompany, and outbound flows.
- Ensure GDP-compliant end-to-end shipping processes are effectively executed, including goods handling, shipping validation, and customs clearance, in compliance with Health Authority, GDP, GMP, cold-chain, trade, and security requirements.
- Own and optimize cost-to-serve while ensuring service reliability, operational performance, and compliance.
- Collaborate with Trade Compliance, Commercial Supply Chain, Planning, local supply chain teams, Quality, Digital, and Manufacturing to align business and compliance needs.
Here's What You'll Need (Basic Qualifications)
- Relevant bachelor's degree or an approved combination of education, logistics or trade training, and experience.
- A minimum of 5 years of relevant experience in logistics operations, warehousing, distribution, cold chain, trade and customs, provider management, or related physical-flow work, including demonstrated leadership.
- Strong knowledge of logistics execution, inventory control, provider performance, operating risk, and regulated physical-flow practices.
- Ability to ensure GDP and applicable GMP, chain-of-custody, data-integrity, dangerous-goods, security, trade, and inspection-readiness requirements.
- Ability to lead people, manage workflow and resources, make bounded risk decisions, coach performance, and hold delivery commitments accountable.
- Ability to perform the position's essential material-handling tasks, with or without reasonable accommodation or workplace adjustment consistent with applicable law, using approved aids or team methods as needed.
- Required training must be completed, competence demonstrated, and any applicable certification, license, or authorization held or obtained before operating assigned material-handling equipment; ongoing requirements must be maintained under applicable local requirements.
- Full professional proficiency in English, both written and spoken.
Requirements
- Relevant bachelor's degree or an approved combination of education, logistics or trade training, and experience.
- A minimum of 5 years of relevant experience in logistics operations, warehousing, distribution, cold chain, trade and customs, provider management, or related physical-flow work, including demonstrated leadership.
- Strong knowledge of logistics execution, inventory control, provider performance, operating risk, and regulated physical-flow practices.
- Ability to ensure GDP and applicable GMP, chain-of-custody, data-integrity, dangerous-goods, security, trade, and inspection-readiness requirements.
- Ability to lead people, manage workflow and resources, make bounded risk decisions, coach performance, and hold delivery commitments accountable.
- Ability to perform the position's essential material-handling tasks, with or without reasonable accommodation or workplace adjustment consistent with applicable law, using approved aids or team methods as needed.
- Required training must be completed, competence demonstrated, and any applicable certification, license, or authorization held or obtained before operating assigned material-handling equipment; ongoing requirements must be maintained under applicable local requirements.
- Full professional proficiency in English, both written and spoken.
Benefits
- Competitive healthcare
- Voluntary benefit programs
- Fitness support
- Mindfulness support
- Mental health support
- Fertility support
- Adoption support
- Surrogacy support
- Paid time off
- Volunteer days
- Sabbatical
- Global recharge days
- Year-end shutdown
- Savings and investments
- Location-specific perks
Company overview
Moderna, Inc. is a pioneering American biotechnology and pharmaceutical company headquartered in Cambridge, Massachusetts, that has revolutionized the field of medicine through its groundbreaking messenger RNA (mRNA) technology. Founded in 2010, the company has established itself as a global leader in RNA therapeutics, primarily focusing on mRNA vaccines and treatments. Moderna's innovative platform uses mRNA to provide cellular instructions for producing proteins that trigger immune responses, creating a new category of medicines with significant potential to improve patient outcomes across various therapeutic areas. The company gained worldwide recognition during the COVID-19 pandemic for developing one of the earliest and most effective mRNA vaccines, which demonstrated the transformative potential of its technology platform. Beyond infectious diseases, Moderna is advancing a diverse pipeline of 44 treatment and vaccine candidates across infectious diseases, immuno-oncology, rare diseases, cardiovascular diseases, and autoimmune conditions. With approximately 5,800 employees and a strong commitment to scientific innovation, Moderna continues to expand its manufacturing capabilities and research initiatives to deliver the greatest possible impact through mRNA medicines.