Manager - Manufacturing Engineering - Repair Ops - Medical Devices

Essential Duties and Responsibilities

• Lead and manage the Engineering team, ensuring the timely execution of engineering projects, technical support activities, and continuous improvement initiatives.
• Recruit, develop, and retain a high-performing engineering team through effective coaching, performance management, succession planning, and career development.
• Direct the development, transfer, validation, and sustainment of repair processes, equipment, tooling, and test methods to support product repair and complaint investigations.
• Ensure repair centers have the technical capabilities, documentation, infrastructure, and engineering support required to maintain efficient, compliant, and reliable repair operations.
• Lead the implementation, expansion, and transfer of repair lines, including process qualification, validation, capacity planning, and operational readiness activities.
• Develop and maintain repair procedures, troubleshooting guides, work instructions, test methods, and technical documentation to support standardized repair operations.
• Drive continuous improvement initiatives focused on quality, productivity, turnaround time, reliability, and cost through Lean principles and data-driven problem solving.
• Partner with Quality, Manufacturing, Supply Chain, Service, Regulatory, and R&D teams to support product lifecycle management, complaint investigations, corrective actions, and product improvements.
• Establish and manage diagnostic testing, failure analysis, and investigation strategies for returned and nonconforming products.
• Support new product introductions by ensuring products are designed for reparability and that repair processes, equipment, tooling, documentation, and training are developed and implemented.
• Evaluate repair center capabilities, identify operational or technical gaps, and implement solutions to improve performance, quality, and efficiency.
• Develop and support technical training programs for repair technicians and authorize repair centers as required.
• Lead cross-functional efforts to resolve complex technical issues, implement corrective and preventive actions, and improve product and process performance.
• Support monitoring of key performance indicators for repair operations engineering, including quality, productivity, capacity, and cost.
• Travel up to 20% as required to support repair centers, business partners, and company initiatives.
• Ensure compliance with all applicable regulatory requirements, quality standards, and company policies while supporting the organization's overall compliance objectives.

Education and Experience

• Bachelor of Science Degree in Engineering required.
• 10 years of relevant experience required.
• 2 years of supervisory experience required.

Knowledge and Skill Requirements

• Manufacturing and Repair process knowledge.
• Technical knowledge in development methodologies, design, and project implementation.
• Proficiency in assessing the value of new ideas based on technical and financial merits.
• Expert in the use of statistical and analytical techniques for problem-solving (Six Sigma).