Manager, Manufacturing Technical Support
Novartis
Summary
Join Novartis and play a pivotal role in advancing innovative therapies that make a meaningful difference in patients' lives. As Manager, Manufacturing Technical Support, you will lead a team at the forefront of GMP manufacturing operations, driving technical excellence, continuous improvement, and operational reliability. This is an opportunity to influence site performance, mentor high-performing talent, and partner across functions to ensure every product is manufactured safely, efficiently, and in compliance with FDA and global regulatory standards.
Job description
Key Responsibilities
- Lead and develop a high-performing Manufacturing Technical Support team supporting GMP production operations.
- Provide technical oversight and troubleshooting to resolve complex manufacturing and process challenges.
- Drive continuous improvement initiatives to enhance safety, quality, compliance, and operational efficiency.
- Partner with Manufacturing, Quality, Engineering, and other functions to achieve production objectives.
- Ensure timely investigation of deviations and implementation of effective CAPA activities.
- Support change control activities and assess manufacturing impact of process or equipment changes.
- Monitor process performance data and identify opportunities for reliability and productivity improvements.
- Oversee creation, review, and approval of GMP documentation, SOPs, and manufacturing records.
- Build team capabilities through coaching, training, performance management, and employee development.
- Maintain inspection readiness and ensure compliance with FDA, GMP, and company quality standards.
Requirements
- Bachelor's degree in Life Sciences, Engineering, Biotechnology, or a related scientific discipline.
- Minimum 7 years of experience in pharmaceutical, biopharmaceutical, biotechnology, or chemical manufacturing environments.
- Demonstrated leadership experience managing technical teams and developing high-performing employees.
- Strong knowledge of GMP regulations and FDA requirements within a manufacturing setting.
- Experience leading deviation investigations, root cause analysis, and CAPA implementation.
- Proven ability to support manufacturing operations and resolve complex technical challenges.
- Experience collaborating across Quality, Manufacturing, Engineering, and Supply Chain functions.
- Strong communication, problem-solving, and organizational skills in a fast-paced regulated environment.
Benefits
- Health benefits
- Life insurance
- Disability benefits
- 401(k) with company contribution and match
- Performance-based cash incentive
- Annual equity awards
- Vacation
- Personal days
- Holidays
Company overview
Novartis is a global pharmaceutical company headquartered in Basel, Switzerland, dedicated to reimagining medicine to improve and extend people's lives. As an innovative medicines company, Novartis focuses on developing high-value treatments that address society's greatest disease burdens through technology leadership in research and development. The company operates across five core therapeutic areas: cardiovascular, renal and metabolic diseases; immunology; neuroscience; oncology; and hematology. With a workforce of approximately 75,883 employees worldwide, Novartis reaches nearly 300 million patients across 118 countries. The company leverages advanced technology platforms including targeted protein degradation, cell therapy, gene therapy, radioligand therapy, and xRNA to develop breakthrough treatments. Novartis maintains a strong portfolio of oncology drugs and generics while continuously expanding its pipeline through strategic acquisitions and internal research. The company's commitment extends beyond drug development to ensuring global access to medical innovations through novel access approaches and patient assistance programs.