Manager, Medical Information

Overview

The Manager, Medical Information has in-depth scientific knowledge of Shionogi medicines and therapeutic areas to respond to medical information requests from healthcare professionals and customers through various communication channels. The Manager oversees the planning, development, and maintenance of scientific medical information content, and is responsible for timely dissemination of current, accurate, and balanced medical information. The Manager also provides medical support and expertise in cross-functional product teams, including medical and promotional review teams.

Responsibilities

• Ensures timely, accurate, balanced, and up-to-date scientific responses to medical inquiries from health care professionals and customers through various communication channels. Responsible for phone coverage as needed.
• Lead the development, update, and reviews of Medical Information (MI) scientific content, including Scientific Response Documents (SRDs) and FAQs. Support the development and update of approved product AMCP Dossiers.
• Reviews and approves high-quality SRDs, FAQs, and custom response documents to ensure complex scientific content is summarized concisely and in a balanced manner.
• Analyzes and conveys medical and scientific insights, as well as customer inquiry trends, through the creation of reports and presentations to key internal stakeholders.
• Lead reviews of promotional, sales training, corporate communications, and scientific materials for medical accuracy in Promotional and Medical Review Committees.
• Staffs Medical Information Booths at live scientific and medical meetings and contributes to medical booth planning as needed.
• Provide Medical Information, product, and disease sales training to Shionogi Inc. field representatives, Medical Information Call Center and other vendors, and new hires.
• Recognize, capture, and report adverse events and product quality complaints.
• Adhere to all applicable Shionogi SOPs, policies, processes, and compliance guidelines and ensures knowledge of legal and regulatory requirements to appropriately respond to medical inquiries, disseminate scientific information, and report AEs and PQCs.

Minimum Job Requirements

• Advanced scientific degree (such as PharmD, PhD, MD, RN or equivalent) is preferred.
• Minimum of three (3) years in Medical Information or five (5) years in the pharmaceutical or healthcare-related industry.
• Significant experience in scientific content development, medical information, or a related field.
• Strong scientific background with a deep understanding of medical and clinical concepts.
• In-depth knowledge of legal and regulatory requirements related to the pharmaceutical industry, and dissemination of medical information, drug promotion, and adverse event and product quality complaint reporting.
• Ability to ensure compliance with Standard Operating Procedures (SOPs), policies, and guidelines.
• Experience in providing training to sales representatives, outsourced vendors, and new hires on medical information and related topics.
• Capable of recognizing, capturing, and reporting adverse events and product quality complaints in compliance with regulatory standards.
• Adherence to ethical standards in responding to medical inquiries, disseminating scientific information, and reporting adverse events and product quality complaints.

Competencies

• Excellent technical writing and verbal communication skills, organizational skills, and attention to detail.
• Demonstrated computer experience with MS Word, Excel, Access, and Outlook.
• Ability to effectively prioritize, multi-task, and work independently to meet established deadlines.
• Excellent project management and time management skills.
• Analytical, solutions-oriented, negotiation and strategic-thinking skills.
• Highly self-motivated and able to manage multiple tasks in a timely fashion.
• Proven track record in working in a dynamic, cross-functional environment.

Other Requirements

Must live a commutable distance to our US Corporate Headquarters in Florham Park, NJ. Office presence required 50% per month, at least 2-3 days per week.