Manager - Milieu Services (Sr. On for Residential Care)
UHS
Summary
Copper Hills Youth Center, located in West Jordan, UT is a private residential treatment center for adolescents 12-17 years of age. We counsel, teach and mentor children placed in our care and give each child a chance to make successful changes. At Copper Hills Youth Center, we treat boys and girls who have emotional, behavioral and psychiatric disorders. Our accredited private school allows students to continue their education while receiving treatment.
Job description
The Manager - Milieu Services (Sr. On for Residential Care) - Day program is a full time position and will be working primarily a Day shift schedule either Sunday through Wednesday or Wednesday through Saturday, 10 hours per day, and will focus on ensuring a therapeutic culture and facilitating an efficient milieu structure.
Specific areas of responsibility include:
Safety and Supervision
- Facility Communication Log – Begin each shift by opening the facility communication log and accounting for staffing ratios. Assure that all staff have arrived to shift on time and that the units are adequately staffed according to ratio.
- Headcounts – Train and reinforce accurate headcounts daily.
- Has competent knowledge of all milieu policy and procedures.
- Has a competent knowledge of all Risk Management policies regarding documentation and reporting.
- Activities – Assures that the appropriate paperwork is filled out for students according to phase, precaution and that activities on and off campus are safe and staffed appropriately.
- Communication – Assures that all staff on shift have adequate means for communication (Radios etc.).
Environment of care
- Check units for cleanliness and ensures storage rooms are properly maintained at all times.
- Ensures room assignments meet P&P standards, such as age requirements.
Scheduling
- Assist staffing coordinator when needed in filling schedule to meet ratio needs.
- Coordinate schedule with other departments as applicable.
- Monitor staff hours and perform corrective action when necessary.
Documentation
- Completes incident reports accurately and reports out within 24 hours.
- Completes camera reviews of restraints, training and documentation that accompanies.
- Seeks out antecedents, documents them and helps staff and treatment team acknowledge the trends.
- Oversees that debriefings are accomplished, processes w/ students during debriefings & re-establishes rapport teaching more effective ways to handle anxieties/frustrations.
- Daily Upkeep of Campus Communication Logs, Population Sheet/Bed Boards & Rounds.
Staff training
- Attend weekly managers meeting.
- Weekly Staff Meetings (Trains P&P during team meetings.)
- 1:1’s w/ PSM’s, Setting Goals and following up.
- Continued protocol training on shift.
- Ensures staff, and personal, training is completed in a timely manner.
Administrative Duties as assigned by the program director
- Tours/Meetings with visiting professionals as requested.
- Transports – New admits or potentially risk oriented transports as needed.
- New Admits - Oversee search and inventory and participate in the intake process, including primary contact, as needed. Ensures protocol is followed with residents personal items and they are placed in appropriate storage areas or on the unit. Locate adequate staffing as needed.
- Under direction of the Director, create unit specific programming and schedules.
Requirements
- 5+ years experience in a residential setting or other related setting preferred
- High School Diploma required
- Bachelors degree highly preferred
- Must have at least 1 year of supervisory experience
- Must be able to pass a thorough background check
- Able to utilize Handle With Care technique correctly when required as a last resort for protection of client and staff
Benefits
- Student Loan Repayment
- Tuition Assistance
- Free Meals
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Basic Life Insurance
- Supplemental Life Insurance
- Short-term Disability Insurance
- Long-term Disability Insurance
- Dependent Life Insurance
- Flexible Spending Accounts
- 401(k) Matching
- Paid Time Off
Company overview
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.