Manager of Clinical Research Support
Sarah Cannon Research Institute
Summary
Our Manager Clinical Research Support will oversee and manage the clinical support operations ensuring regulatory compliance, operational excellence, and exceptional patient experience. Additionally, this position is responsible for managing and developing a multidisciplinary team of Lab Research Assistants, Clinical Research Assistants, Tissue Coordinators, Program Managers, Executive Support, Medical Assistants, and Front Desk Coordinators and for optimizing workflows. This position is onsite at our Dallas, TX clinic. Relocation assistance is not available.
Job description
Duties include and are not limited to:
- Provide direct supervision, mentorship, and performance management for Lab Research Assistants, Clinical Research Assistants, Tissue Coordinators, and Program Manager, Executive Support staff, Medical Assistants, and Front Desk Coordinators.
- Oversee and optimize all aspects of clinical support including biospecimen collection, processing, shipping, and documentation in accordance with protocol and regulatory requirements
- Coordinate and oversee the collection of vital signs, ECGs, and laboratory specimens, ensuring protocol adherence and data integrity.
- Ensure the highest standards of patient safety and confidentiality throughout all clinic and research activities.
- Develop, implement, and monitor departmental SOPs, work instructions, and ensure alignment with corporate and regulatory guidelines
Minimum qualifications needed include:
- Associate's degree in clinical research, healthcare, or related field obtained, Bachelor's Degree preferred
- 1+ years' work experience in clinical trial operations, including regulatory, safety, and biospecimen management requirements
- Expertise focused in GCP, GLP, HIPAA, OSHA, and IATA regulations
- Experience in research protocol interpretation and clinical trial management systems
- Advanced experience in all Microsoft Office products including Excel, Word, SharePoint, PowerPoint as well as EMR experience
- Strong proficiency in clinical trial databases, electronic data capture needed
- Experience adapting to a rapidly changing clinical and research environment as well as prioritizing multiple tasks simultaneously.
Requirements
- Associate's degree in clinical research, healthcare, or related field obtained
- Bachelor's Degree preferred
- 1+ years' work experience in clinical trial operations, including regulatory, safety, and biospecimen management requirements
- Expertise focused in GCP, GLP, HIPAA, OSHA, and IATA regulations
- Experience in research protocol interpretation and clinical trial management systems
- Advanced experience in all Microsoft Office products including Excel, Word, SharePoint, PowerPoint as well as EMR experience
- Strong proficiency in clinical trial databases, electronic data capture needed
- Experience adapting to a rapidly changing clinical and research environment as well as prioritizing multiple tasks simultaneously.
Benefits
- Comprehensive benefits
- Physical well-being support
- Mental well-being support
- Financial well-being support
- Annual bonus
- Long-term incentive opportunities
Company overview
Sarah Cannon Research Institute (SCRI) is a premier oncology research organization and global leader in community-based clinical trials. Founded in 2004 through a joint venture between Tennessee Oncology and Hospital Corporation of America, SCRI has established itself as one of the world's leading cancer research institutions. With headquarters in Nashville, Tennessee, the institute operates across more than 200 locations in over 20 U.S. states and the United Kingdom, bringing together more than 1,300 research physicians. SCRI specializes in conducting first-in-human clinical trials, having completed over 850 such studies since its inception, and has contributed significantly to the development of approximately 10 FDA-approved cancer therapies since 1999. The organization focuses primarily on oncology research while also expanding into cardiology, gastroenterology, and other therapeutic areas. SCRI's unique community-based model enables patients to access cutting-edge clinical trials close to home, bridging the gap between academic research centers and local healthcare providers. The institute employs 501-1,000 professionals and maintains strategic partnerships with pharmaceutical and biotechnology companies to advance cancer treatment innovations.