Manager of Technical Service, Ruminant Animal Health
Novonesis
Summary
Join Novonesis and help shape the future of animal agriculture through innovative biological solutions that improve animal performance, producer profitability, and sustainability. As Manager of Technical Service, Ruminant Animal Health, you will lead a team of highly qualified technical specialists supporting our North American dairy, beef, and forage businesses while partnering across Commercial, Marketing, R&D, Regulatory, and Innovation functions.
Job description
The Role & Your Impact
As Manager of Technical Service, you will lead the North American Ruminant Technical Service team and ensure the successful delivery of technical expertise across our probiotic, enzyme, feed additive, and silage solutions portfolio. You will serve as a trusted advisor to customers, industry influencers, and internal stakeholders while translating science into measurable customer value.
Key Responsibilities
- Lead, coach, and develop a team of Technical Service Specialists and subject matter experts.
- Establish clear priorities, objectives, and development plans aligned with business goals.
- Develop and execute the North American technical service strategy for ruminant solutions.
- Partner with Sales, Key Account Managers, Marketing, Regulatory, Product Management, and Innovation teams to accelerate growth and customer success.
- Provide executive-level technical support for strategic customer opportunities and complex technical challenges.
- Engage directly with producers, nutritionists, veterinarians, consultants, and industry influencers across North America.
- Support product launches, technical positioning, customer education, and scientific communications.
- Oversee technical trials, field validation programs, and research collaborations.
- Monitor industry trends, emerging technologies, and evolving customer needs.
- Represent Novonesis at industry conferences, customer events, and professional associations.
Required Qualifications
- PhD, DVM, or equivalent advanced degree in Animal Science, Dairy Science, Ruminant Nutrition, Veterinary Medicine, or a related field.
- Minimum of 8 years of relevant experience in animal nutrition, animal health, technical services, research, consulting, or related industries.
- Minimum 5 years of direct leadership experience, including coaching and developing technical professionals.
- Strong understanding of dairy and/or beef production systems.
- Demonstrated success partnering with commercial organizations to deliver customer value.
- Excellent communication, presentation, and stakeholder management skills.
- Proven ability to lead through influence in a collaborative, matrixed environment.
Additional Skills & Interests We Value
- Experience leading geographically dispersed technical teams
- Knowledge of probiotics, enzymes, silage inoculants, feed additives, or other biological solutions
- Experience managing technical research programs and field trials
- Strong background in trial design, execution, and statistical analysis
- Established industry network among nutritionists, veterinarians, consultants, and producers
- Experience working within a global or highly matrixed organization
- Passion for advancing animal health, nutrition, and sustainability through science-based innovation.
Ways of Working / Working Conditions
- Travel: Up to 50% domestic travel with occasional international travel, including customer visits, industry conferences, technical meetings, and field engagements.
- Collaboration with cross-functional teams located across North America and globally.
- Flexibility to support customers and business needs across multiple time zones.
Requirements
- PhD, DVM, or equivalent advanced degree in Animal Science, Dairy Science, Ruminant Nutrition, Veterinary Medicine, or a related field
- Minimum of 8 years of relevant experience in animal nutrition, animal health, technical services, research, consulting, or related industries
- Minimum 5 years of direct leadership experience, including coaching and developing technical professionals
- Strong understanding of dairy and/or beef production systems
- Demonstrated success partnering with commercial organizations to deliver customer value
- Excellent communication, presentation, and stakeholder management skills
- Proven ability to lead through influence in a collaborative, matrixed environment
Benefits
- 401(k) with 9% contribution
- Medical, Dental & Vision
- Life Insurance
- Healthcare Savings Account
- Employee Assistance Program
- Parental Leave
- Tuition Reimbursement
- 3 Weeks Vacation
- 12 Paid Holidays
- 2 Weeks Wellness Time
- 15% Target Bonus
Company overview
Novonesis is a global biotechnology leader formed in January 2024 through the historic merger of two Danish bioscience icons, Novozymes and Chr. Hansen. As the world's leading biosolutions partner, the company leverages the power of biology to transform how we produce, consume, and live. With approximately 10,000 employees worldwide, Novonesis operates across more than 30 industries, providing innovative biological solutions that address global challenges in food systems, human health, agriculture, and environmental sustainability. The company's extensive biological toolbox includes enzymes, microbes, probiotics, and functional proteins that enable customers to create more sustainable products and processes. Novonesis serves diverse sectors including food and beverages, household care, agriculture, animal health, and human health, helping businesses reduce chemical use, lower carbon emissions, and improve resource efficiency while delivering better products to consumers. With a strong commitment to sustainability and innovation, Novonesis is positioned to lead the global biosolutions revolution, driving positive change for both business and society.