Manager, Operations

Be a Strategic Leader

• Assume responsibility for all production activities associated with a defined product line(s) at one of our manufacturing sites and accept accountability for delivering the Key Performance Goals/Targets established for that product line(s)
• Serve as a key leader and representative of the Operations' Team and contribute to the development of the annual goals and objectives for Operations
• Lead your direct reports which include any combination of Production Supervisors and individual performers within the Operation's Team
• Ensure compliance to the established Quality Management System and all Environmental, Health, Safety, and Security protocols
• Provide inputs to and lead the execution of the manufacturing-related imperatives reflected in the site Hoshin Plan
• Develop and execute sustained Continuous Improvement processes
• Define the goals and objectives for your direct reports with supporting Key Performance Indicators (metrics in Safety, Quality, Delivery, Inventory, and Productivity)
• Promote talent by developing individual growth and development plans and organizational succession plans
• Manage by walking around -- going to the Gemba to observe and ask questions and being an active listener
• Model an open and inclusive communication style at the daily production boards, in the weekly project update meetings, and in the monthly KPI Board reviews and Town Hall meetings
• Ensure one/one time with your direct reports regularly to monitor performance and check in on progress to Individual Development Plans
• Interact, as appropriate, directly with your customers, internal and external; support the preparations of customer business reviews and participate in site visits and audits
• Partner with your peers on the Operations' Team, aligning on strategies, tactics, and actions needed, to achieve Operation's objectives
• Collaborate with the R&D and Product Development teams to appropriately prioritize Operations' resources and support for new product launches
• Embed Quality within the Operations team - "I own Quality." Be a standard bearer for Quality in everything we do at Integer

Champion Manufacturing Excellence

• Strategy Alignment through Site Hoshin Plans, the regular cadence of Sales, Inventory, and Operations' Planning (SiOP) meetings, and regular updates to the value stream maps
• Leadership of Sustained Change by ensuring production monitoring & improvement activities and deployment of Leader Standard Work
• Standardization through workplace organization & visual controls (5S), Manufacturing Standard Work, and robust training & certification programs
• Associate Engagement promoted through the adoption of standardized problem solving methodologies, behavior-based safety programs, and improvement idea and suggestion systems
• Systems & Process Optimization through adoption of principles of built in quality, optimized scheduling & material system designs, work cell design, and total productive maintenance
• Participate in the development and vetting of production plans with representatives from other departments to ensure that production performance standards meet customer requirements
• Monitor the status of actual daily and longer-term performance against the production plan; drive actions to address off standard performance
• Ensure change management and required customer notification is being followed

How you will be measured

• Safety - Number of Safety Observations completed and improvement suggestions implemented
• People - Associate engagement, Voluntary turnover rate, Days to fill open positions
• Quality - Customer Direct Complaint Rate, NCR rate, Complaint Cycle Time, CAPA Cycle Time, Supplier Performance metrics
• Delivery - On time and to fill delivery performance, Schedule/Takt attainment
• Inventory - Days on hand; inventory turns
• Productivity - First pass yield, labor efficiencies, Overall Equipment Effectiveness (OEE), Throughput metrics, Unscheduled downtime events
• Cost Improvement - Cumulative incremental savings recognized
• Cost Controls - Adherence to budget across production cost centers, overtime usage versus budget

What sets you apart

• Accomplished track record in production environments where you owned the responsibilities for delivering results, with at least 3 years of previous leadership experiences
• First hand experiences implementing and/or sustaining Manufacturing Excellence and Lean practices
• Demonstrated experiences with strategic and direct management of people in a fast paced and in complex manufacturing environments where products were made to stock and made to order
• Evidence that you learn, retain, and apply knowledge
• While not required, a Bachelor's degree in Operations Management, Engineering, or similar discipline, or even a Master's degree, in business or a technical discipline, would also help to demonstrate your abilities
• A mastery of problem-solving skills and evidence that you are a critical thinker and thoughtful decision maker
• Demonstrated financial acumen with the capability to navigate a typical Profit and Loss Statement, explain how the delivered results from this role can affect profitability, and previous experiences managing inventories
• A tool kit of leadership skills, including awareness of what the concept of Emotional Intelligence is and how you engrain the beliefs that support your strengths as a people-developer
• A calm demeanor that transcends the high energy, constantly changing production environment
• A well-developed skill set for planning, executing, and delivering projects on time and on budget
• A positive, can-do attitude with an underlying belief that failure is not an option