Manager, Operations Strategy & Excellence

Key Responsibilities

Supply Chain / Operations Strategy

• Develop the long-term supply chain operating model that improves customer service, operational resilience, productivity, and business growth.
• Develop and deploy the supply chain strategy aligned with business objectives.
• Build and maintain the supply chain capability roadmap.
• Lead network optimization and material flow strategy.
• Identify opportunities to improve inventory performance and working capital.
• Develop supply chain technology, digital, and automation roadmaps supporting operational excellence.
• Evaluate emerging technologies, industry trends, and best practices.
• Support strategic initiatives, acquisitions, product launches, and business expansion.
• Ensure strategic initiatives deliver measurable business value.
• Develop supply chain capability maturity assessments.
• Support supply chain due diligence for acquisitions and business expansion.

Business Process Excellence

• Establish standardized, scalable, and compliant operational processes across the end-to-end supply chain.
• Own the business process architecture and governance framework across the end-to-end supply chain, including process ownership, standards, and accountability.
• Develop governance for standard operating procedures, work instructions, and operational standards.
• Establish documentation strategy and governance.
• Drive process harmonization across sites and business functions.
• Identify process gaps and implement sustainable improvements.
• Lead cross-functional process reviews and governance forums.
• Ensure compliance with regulatory, quality, and operational requirements.
• Integrate Lean principles into standardized business processes.

Performance & Business Analytics

• Provide actionable business intelligence that improves operational performance, customer service, and executive decision-making.
• Establish supply chain KPI governance and performance standards.
• Develop executive dashboards and operational scorecards.
• Lead operational analytics supporting service, inventory, productivity, and cost performance.
• Perform benchmarking to identify improvement opportunities.
• Conduct cost-to-serve, capacity, and operational performance analysis.
• Support business reviews through data-driven insights and recommendations.
• Promote data-driven decision making across the organization.
• Define reporting standards and analytical methodologies.
• Define KPI ownership and reporting governance.
• Develop predictive analytics and business insights supporting proactive decision making.

Continuous Improvement & Digital Transformation

• Drive a culture of continuous improvement through Lean, digital technologies, and operational excellence.
• Lead the Supply Chain Lean/PPI program.
• Facilitate Kaizen events and Value Stream Mapping initiatives.
• Identify and eliminate operational waste and process variation.
• Lead process engineering and material flow optimization projects.
• Sponsor digital transformation and automation initiatives.
• Share best practices across sites and business functions.
• Drive operational productivity, quality, customer service, and cost performance through Lean, digital technologies, and automation.
• Measure and sustain improvement benefits through governance and performance management.

Operational Master Data Governance

• Ensure operational master data is accurate, standardized, and governed to enable reliable supply chain execution and business analytics.
• Establish governance for operational master data.
• Define data ownership, standards, and maintenance processes.
• Govern Material Master, Warehouse Master, Planning Parameters, Routing Standards, and Transportation & Logistics Parameters.
• Improve operational data quality and integrity.
• Support ERP implementations, system enhancements, and digital initiatives.
• Develop data governance policies and auditing processes.
• Partner with IT to improve business systems and data architecture.
• Ensure master data supports standardized supply chain execution.

Enterprise Collaboration

• Partner across the organization to improve end-to-end performance.
• Collaborate with Supplier Strategy and Corporate Procurement on supply chain strategies and supplier capability improvements.
• Partner with Corporate Logistics on network optimization and transportation strategy.
• Support Supply Execution & Integration during major supply disruptions.
• Partner with Distribution Operations to improve warehouse processes and operational efficiency.
• Collaborate with Quality, EHS, Customer Operations, IT, and Finance on enterprise initiatives.
• Lead organizational change management supporting strategic initiatives and operational transformation.
• Act as the Supply Chain Center of Excellence supporting operational functions across the organization.
• Provide strategic and analytical support to Operations and Commercial leadership.

People Leadership

• Develop a high-performing Operations Excellence organization.
• Lead and develop Supply Chain Excellence professionals.
• Establish team priorities, objectives, and development plans.
• Foster technical expertise, innovation, and collaboration.
• Coach project leadership, problem-solving, and analytical capability.
• Promote Thermo Fisher 4i Values and Leadership Behaviors.
• Build organizational capability through mentoring and knowledge sharing.

Business Leadership

• Support long-term business success through strategic leadership.
• Translate business strategy into operational capability.
• Lead strategic improvement initiatives across the network.
• Influence cross-functional decision making through analytics and business insight.
• Drive organizational alignment and operational governance.
• Support succession planning and capability development across Operations.
• Perform other duties and responsibilities as assigned, consistent with business needs and the general scope of the position.