Manager Pharmacy Operations
Guardian Pharmacy
Summary
As a key member of the local management team, ensure that all functions are performed timely and accurately. Manage departmental leads/supervisors to ensure that key metrics and labor goals are achieved. Collaborate with leadership to develop departmental objectives and goals. Assists in evaluating workflow/technological enhancements to improve efficiency. Assist supervisors in scheduling adequate staff to meet the needs of the business within budgeted guidelines.
Job description
Attributes Required
- Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
- Leadership – ability to lead project teams to deadlines, while maintaining strong team orientation
- Relational – ability to build relationships with business unit management and become “trusted advisor”
- Strategy and Planning – ability to think ahead, plan and manage time efficiently
- Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level
- Team Oriented – ability to work effectively and collaboratively with all team members
Essential job functions
- Hire, manage, train, evaluate, coach, and develop Supervisors/Lead Technicians; assign duties and responsibilities
- Assist with hiring and management of staff to ensure adequate coverage for workflow
- Ensure Supervisors/Leads assign work volume appropriate to each technicians’ duties and measure both productivity and accuracy for each technician
- Responsible for ensuring operation of business is conducted efficiently and accurately while maintaining a high level of customer service
- Evaluate workflow processes and implement changes as necessary to meet deadlines for input
- Address and resolve customer issues related to operations and quality
- Work collaboratively with team members in other functional areas to keep work flowing smoothly and efficiently
- Develop training manuals and programs for department and update as needed
- Manage labor metrics to achieve business plan goals
- Relationship management with relevant key vendors
- Lead by example in all areas of role to support non-negotiable attributes: attitude, dependability, commitment, productivity, efficiency and upholding P & P
- Other essential functions and duties may be assigned as needed
Education and/or Certifications
- Bachelor's Degree (Pharmacy) or PharmD.
- State Pharmacist license without restrictions, as applicable
Skills and Qualifications
- 5+ years of experience, preferably in high-volume pharmacy
- 2+ years’ experience as a manager/supervisor
- Advanced computer skills; pharmacy operations system experience preferred/required
- Ability to work independently and deliver to deadlines
- Ability to solve problems with minimal direction
- Great attention to detail and accuracy
- Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
- Quality minded; motivated to seek out errors and inquire when something appears inaccurate
- Lean Six Sigma skills and experience preferred
- Ability to analyze workflow and staffing needs and implement improvements
- Ability to manage subordinates’ performance to achieve objectives of department
Work Environment
- Requires up travel by air and ground
- Ability to work flexible hours
Requirements
- Bachelor's Degree (Pharmacy) or PharmD
- State Pharmacist license without restrictions
- 5+ years of experience, preferably in high-volume pharmacy
- 2+ years’ experience as a manager/supervisor
- Advanced computer skills; pharmacy operations system experience preferred/required
- Ability to work independently and deliver to deadlines
- Ability to solve problems with minimal direction
- Great attention to detail and accuracy
- Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
- Quality minded; motivated to seek out errors and inquire when something appears inaccurate
- Lean Six Sigma skills and experience preferred
- Ability to analyze workflow and staffing needs and implement improvements
- Ability to manage subordinates’ performance to achieve objectives of department
Benefits
- 401(k) Matching
- Medical, Dental & Vision
- Health Savings Accounts
- Flexible Spending Accounts
- Company-Paid Basic Life Insurance
- Accidental Death & Dismemberment
- Long-Term Disability Insurance
- Optional Short-Term Disability
- Voluntary Life Insurance
- Accident Insurance
- Critical Illness Insurance
- Dependent Care FSA
- Employee Assistance Program
- Employee Assistance Fund
- Paid Holidays
- Paid Sick Days
- Generous Vacation Benefits
Company overview
Guardian Pharmacy is a pharmaceutical company specializing in the manufacturing and distribution of pharmaceutical products. As a pharmaceutical manufacturer, Guardian Pharmacy focuses on developing, producing, and supplying medications to healthcare providers, pharmacies, and patients. The company operates within the pharmaceutical manufacturing sector, which involves the production of prescription drugs, over-the-counter medications, and potentially specialized pharmaceutical formulations. Pharmaceutical manufacturing companies like Guardian Pharmacy play a critical role in the healthcare ecosystem by ensuring the availability of essential medications, maintaining quality control standards, and adhering to regulatory requirements set by health authorities. These companies typically engage in various aspects of the pharmaceutical value chain, including research and development, formulation development, manufacturing processes, quality assurance, packaging, and distribution. Guardian Pharmacy's operations likely involve producing both generic and branded pharmaceutical products, serving healthcare markets with essential medicines that address various medical conditions and therapeutic needs.