Manager, Product Trainer Neuro - Immunology- Multiple Positions
Novartis
Summary
The Product Trainer is responsible for designing, developing, and facilitating innovative, interactive instructor-led and eLearning solutions for customer-facing field teams across the designated portfolio. The Product Trainer contributes to business success by collaborating with General Management, Marketing, Market Access, Patient Services, Medical, external vendors, internal training partners, and subject matter experts to develop learning solutions that strengthen disease state and portfolio knowledge, account planning, customer engagement skills, and territory management. This individual designs and implements learning solutions across the full training continuum, from new-hire onboarding to ongoing in-role knowledge and skill development, in partnership with the broader Training team.
Job description
Major accountabilities
- Lead and support the design, development, and implementation of product, disease-state, portfolio, and core capability curricula. Ensure learning is structured to support progression from foundational knowledge to advanced application and thought-leader engagement.
- Lead and support content development for continuing education and internal training meetings; partner with Therapeutic Area leadership to identify priorities and incorporate relevant content into presentations, workshops, and learning experiences.
- Identify, adapt, and promote existing internal learning assets that are relevant to the field.
- Conduct ongoing learning needs analyses using internal customer feedback, field interactions, performance insights, and subject matter expert input; use findings to refine the training strategy and curriculum.
- Develop role-specific curricula for diverse customer-facing teams. Build understanding of commercial and cross-functional field roles and strengthen collaboration and orchestration among them.
- Support vendor selection and contract negotiations for learning solutions and manage assigned training budgets and deliverables.
- Lead and facilitate training programs across the product portfolio and partner with stakeholders to execute high-quality learning experiences.
Essential Requirements
- Education: BA/BS Required
- 2-5 years of pharmaceutical experience (preferred) – Experience could be across any combination of the following: Sales representative, Sales training experience, Marketing
- Strong diverse product, disease-state and portfolio knowledge, with the agility to learn and support multiple disease areas, therapies, priorities, and customer needs.
- Presentation, facilitation and platform skills, including ability to communicate in small and large settings.
- Artificial Intelligence (AI) Fluency.
- Strong Communication (oral/written) & interpersonal skills.
- Understanding of portfolio strategy, business priorities, and associated tactics.
- Ability to partner effectively across functions, including commercial, medical, market access, patient services, capabilities, and external vendors.
- Administrative management skills: planning, organization, operational decision making and analysis.
- Demonstrated experience in working with others to achieve organizational objectives including the ability to anticipate and adapt, own and/or work group tactics to support changing business needs.
Preferred Experience
Diverse marketplace, customer, and competitive landscape knowledge of Neuro-Immunology
Requirements
- BA/BS Required
- 2-5 years of pharmaceutical experience (preferred) across sales representative, sales training, or marketing
- Strong diverse product, disease-state and portfolio knowledge
- Presentation, facilitation and platform skills
- Artificial Intelligence (AI) Fluency
- Strong communication (oral/written) and interpersonal skills
- Understanding of portfolio strategy, business priorities, and associated tactics
- Ability to partner effectively across functions
- Administrative management skills: planning, organization, operational decision making and analysis
- Demonstrated experience working with others to achieve organizational objectives
Benefits
- Health Insurance
- Life Insurance
- Disability Benefits
- 401(k) Matching
- Performance-Based Cash Incentive
- Annual Equity Awards
- Vacation
- Personal Days
- Holidays
Company overview
Novartis is a global pharmaceutical company headquartered in Basel, Switzerland, dedicated to reimagining medicine to improve and extend people's lives. As an innovative medicines company, Novartis focuses on developing high-value treatments that address society's greatest disease burdens through technology leadership in research and development. The company operates across five core therapeutic areas: cardiovascular, renal and metabolic diseases; immunology; neuroscience; oncology; and hematology. With a workforce of approximately 75,883 employees worldwide, Novartis reaches nearly 300 million patients across 118 countries. The company leverages advanced technology platforms including targeted protein degradation, cell therapy, gene therapy, radioligand therapy, and xRNA to develop breakthrough treatments. Novartis maintains a strong portfolio of oncology drugs and generics while continuously expanding its pipeline through strategic acquisitions and internal research. The company's commitment extends beyond drug development to ensuring global access to medical innovations through novel access approaches and patient assistance programs.