Manager, Production Compliance
Ferring Pharmaceuticals
Summary
The Manager, Production Compliance is responsible for overseeing the investigation deviations within the manufacturing site, the implementation of production CAPAs, inclusive of production standard operating procedures and master batch records. This role ensures investigations are thorough, timely, and compliant with applicable regulations and internal quality standards. The Manager leads a team of Compliance Specialists and partners cross-functionally to identify root causes, implement effective CAPAs, and drive continuous improvement through trend analysis and reporting.
Job description
Responsibilities
- Lead, manage, and develop a team of Compliance Specialists responsible for deviations, non-conformances, and manufacturing incidents.
- Ensure investigations are completed in a timely manner with appropriate documentation, root cause analysis, and regulatory compliance.
- Serve as SME for investigation.
- Drive consistent use of root cause analysis tools (e.g., 5 Whys, Fishbone, Fault Tree, etc.).
- Oversee implementation of production CAPAs, inclusive of performing effectiveness checks and follow-up activities.
- Provide regular reporting on deviation trends and metrics to site leadership.
- Identify systemic issues and collaborate with site functions to prevent recurrence.
- Serve as lead liaison with QA, QC, Operations, Engineering, and Supply Chain during investigations.
- Support regulatory inspections and internal audits by providing investigation records and justifications.
- Represent the site's investigation programs, if applicable.
Requirements
- Bachelor's degree in Life Sciences, Engineering, or related field; advanced degree preferred.
- 7+ years of experience in GMP manufacturing or QA, with at least 3 years in a compliance or investigations role.
- 2+ years of people management or team leadership experience.
- Strong knowledge of FDA regulations, cGMP, and quality systems.
- Experience with TrackWise or similar electronic quality systems preferred.
- Skilled in problem solving, root cause analysis, and CAPA design.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities in a fast-paced manufacturing environment.
Physical Requirements
- Combination of office work and time on the aseptic manufacturing floor, including warehouse and support areas.
- Ability to stand, walk, and sit for extended periods, including during floor investigations, line walkthroughs, and audits.
- Ability to bend, stoop, reach, and climb stairs, platforms, or ladders to observe equipment and processes.
- Ability to occasionally lift and carry up to 25 lbs (e.g., batch records, samples, small equipment).
- Ability to qualify for and wear full cleanroom gowning and to follow cleanroom hygiene rules.
- Completion of gowning qualification and ongoing aseptic behavior training.
- Ability to wear required protective equipment (e.g., safety glasses, hearing protection, safety shoes) and work around cleaning and sanitizing agents and moving equipment, following site safety procedures.
- Extended computer, keyboard, and phone use.
- Ability to work extended hours, off-shift, or weekends occasionally to support investigations, audits, or production events.
Requirements
- Bachelor's degree in Life Sciences, Engineering, or related field
- 7+ years of experience in GMP manufacturing or QA
- At least 3 years in a compliance or investigations role
- 2+ years of people management or team leadership experience
- Strong knowledge of FDA regulations, cGMP, and quality systems
- Skilled in problem solving, root cause analysis, and CAPA design
- Excellent written and verbal communication skills
- Ability to manage multiple priorities in a fast-paced manufacturing environment
Benefits
- Comprehensive healthcare
- 401(k) plan
- Company match
- Short-term disability coverage
- Long-term disability coverage
- Basic life insurance
- Wellness benefits
- Tuition reimbursement
- Paid parental leave
- Paid holidays
- Vacation time
- Sick time
Company overview
Ferring Pharmaceuticals is a Swiss multinational biopharmaceutical company specializing in reproductive health, maternal health, gastroenterology, and urology. Founded in 1950 by Dr. Frederik Paulsen Sr. and Dr. Eva Paulsen in Malmö, Sweden, the company has grown into a global leader with headquarters in Saint-Prex, Switzerland. Ferring employs over 7,000 people worldwide and operates in more than 50 countries, marketing its products in over 100 countries. The company is privately owned and research-driven, with a strong commitment to building families and helping people live better lives. Ferring has been developing treatments for mothers and babies for over 50 years and is at the forefront of innovation in microbiome-based therapeutics and uro-oncology intravesical gene therapy. The company's portfolio includes leading products such as Menopur for reproductive medicine, Pentasa for gastroenterology, and Adstiladrin for bladder cancer treatment. With manufacturing facilities across Europe, South America, China, India, and the United States, Ferring maintains a robust global presence while maintaining its focus on specialty biopharmaceuticals that address significant unmet medical needs.