Manager, Provider Recruiting (Domestic)

What you’ll do

• Manage end-to-end Provider provider recruitment, staying on pace with the hiring model to support forecasted demand and ongoing customer launches.
• Navigate competing operational priorities—balancing rapid customer launch deadlines, urgent escalated member needs, and broader network expansion initiatives—with guidance from senior leadership.
• Partner cross-functionally with Analytics, Customer Success, and Implementation teams to align network capacity with customer requirements while maintaining cost-of-scaling targets.
• Scale provider network coverage with a rigorous focus on recruiting clinicians who deliver exceptional quality and continuity of care.
• Oversee recruiter capacity, sourcing strategies, and candidate pipelines to drive high-throughput hiring across target geographies and specialties.
• Implement AI tools and automated workflows across the recruiting life cycle—including candidate outreach, screening, SOP documentation, and operational reporting—to increase throughput without a proportional increase in recruiter effort.
• Optimize candidate routing, workflows, and process cycle times to reduce average handle time and eliminate operational bottlenecks.
• Directly coach, develop, and mentor team members, setting clear performance expectations and driving high execution standards.
• Ensure strict adherence to Provider compliance, quality standards, and credentialing handoff protocols.

What success looks like in this role

• Meet or exceed monthly and quarterly hiring throughput targets while staying aligned with the overall Provider hiring model.
• Maintain target cost-per-hire metrics to support sustainable network scaling across all Provider specialties.
• Deliver required provider capacity on time for new customer launches and forecasted demand surges.
• Maintain high standards for quality and continuity of care across all hired Provider providers.
• Drive measurable team efficiency gains through operational workflow redesign and AI tool integration.

What you’ll bring

• 5+ years of experience in talent acquisition or recruitment, with at least 2+ years in a supervisory or management role.
• Proven track record in high-volume healthcare or Provider provider recruitment.
• Strong cross-functional collaboration experience partnering with analytics, customer success, and operations teams.
• Demonstrated ability to implement AI tools in daily operational workflows to draft SOPs, streamline candidate communications, track metrics, and scale throughput.
• Strong analytical skills with the ability to track, analyze, and translate operational recruiting metrics into actionable insights.
• Excellent communication, stakeholder management, and team leadership skills.
• Experience working effectively in a fast-paced, high-growth, fully remote environment.
• Ability to travel 1–2 weeks per year for company and team offsites.

Preferred Qualifications

• Experience in behavioral health, mental health, or digital health recruitment.
• Familiarity with applicant tracking systems and talent platforms, with Salesforce ATS experience considered a plus.