Manager, Revenue Cycle Optimization & Analytics
Sentara Health
Summary
The Manager of Revenue Cycle Optimization and Analytics is responsible for driving change initiatives throughout the revenue cycle. This role collaborates closely with the operational leaders within the Revenue Cycle and corresponding departmental stakeholders, at the direction of the VP of Revenue Cycle, to drive meaningful and impactful change to key KPIs.
Job description
Leads project management initiatives for major program rollouts, e.g. policy changes, technology changes, and process improvements with appropriate work plans designed to guarantee success and a feedback loop to validate results. Collaborates with operational colleagues at all levels of the organization to identify issues that ensure we are solving the right issue and engaging appropriate stakeholders in our change journey.
Learns and tracks operational KPIs to ensure that we are making meaningful and significant impact to business model. Engages with operations leaders to identify gaps in data or system requirements and collaborate with appropriate business partners, IT, and Analytics leaders to best effect change. Documents business issues and gain alignment of stakeholders around the burning platform of a project and escalate items that are not moving in a timely manner.
Remote Opportunity available
Requirements
- Bachelor's Degree and 7 years' Revenue Cycle experience
- In lieu of advanced degree: 9 years' Revenue Cycle experience required
- 2 years Management experience required
- 2 years Reporting/Analytics preferred
- Experience identifying gaps in data or system requirements and collaborating with appropriate technical stakeholders to best effect change
- Strong working knowledge of EPIC
Benefits
- Medical, Dental & Vision
- Adoption, Fertility & Surrogacy Reimbursement
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability
- Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance
- Student Debt Pay Down
- Pet Insurance
- Legal Resources Plan
- Annual discretionary bonus
Company overview
Sentara Health is a leading not-for-profit integrated healthcare delivery system serving Virginia, northeastern North Carolina, and Florida. Founded in 1888 and headquartered in Hampton Roads, Virginia, Sentara operates 12 acute care hospitals across its service area, with 10 hospitals holding prestigious Magnet® recognition for nursing excellence. The organization employs approximately 34,000 healthcare professionals and serves over 1 million health plan members through its Sentara Health Plans division. As one of the top 20 largest not-for-profit integrated health systems in the United States, Sentara is nationally recognized for clinical quality, safety, and innovation. The system has received numerous accolades including Health Quality Innovator of the Year (2024), Forbes' "America's Best-In-State Employer" (2024), and inclusion in IBM Watson Health's "Top 15 Health Systems." Sentara's comprehensive services span hospital care, outpatient facilities, home health, hospice services, and specialized programs like the Nightingale air ambulance service, which has completed over 20,000 missions since 1982.