Manager, Revenue Operations (ROPS)
DaVita Kidney Care
Summary
DaVita is hiring a Revenue Manager for our Payor Escalations - Analytics & Strategy team within Revenue Operations (ROPS), known as Team Spotlight. This position is responsible for the operational oversight of contracted payor escalations (settlements, legal escalations, supporting contract negotiations, etc.) and the associated strategy to drive these escalations to resolution.
Job description
Essential Duties and Responsibilities
Drives Operational Results
- Sets team goals to achieve key objectives and motivates team to exceed expectations
- Takes full accountability for team's results and ensures work product is up to standard
- Manages large projects with multiple participants and stakeholders
- Prioritizes competing priorities to deliver on deadlines with minimal interventions
- Consistently prepares and delivers effective communications tailored to audience
- Critically thinks through barriers, and creates and implements solutions
Leadership & Team Development
- Builds high performing teams and develops leaders
- Cultivates a diverse professional network to complete work and seek input
- Ensures self and team use coaching and feedback through a consistent process
- Effectively inspires team to support leadership vision; influences change
Generates Strategic Insights
- Consistently and independently generates meaningful insights for team and projects
- Translates high-level strategy and complex insights into actionable opportunities
- Identifies and engages stakeholders to create high level of collaboration
- Delivers persuasive recommendations to senior audiences
Other duties as assigned.
Requirements
- High School Diploma/equivalency
- Intermediate proficiency in all Microsoft Office applications, specifically Excel
- Strong knowledge of healthcare revenue cycle
- Bachelor's Degree in related field (preferred)
- Strong knowledge of healthcare revenue cycle Collections (preferred)
Benefits
- Medical, Dental & Vision
- 401(k) Matching
- Paid Time Off
- PTO Cash Out
- Family Resources
- EAP Counseling Sessions
- Headspace Access
- Backup Child & Elder Care
- Maternity/Paternity Leave
- Professional Development Programs
Company overview
DaVita Kidney Care is a leading American healthcare provider specializing in kidney dialysis services, operating as one of the largest dialysis companies in the United States. Founded in 1992 and headquartered in Denver, Colorado, DaVita operates a vast network of 2,675 outpatient dialysis centers across the United States, serving approximately 200,800 patients, with an additional 367 centers in 11 other countries serving 49,400 patients. The company primarily treats end-stage renal disease (ESRD), providing life-sustaining dialysis treatments that patients typically require three times per week. DaVita holds approximately 37% market share in the U.S. dialysis market and is publicly traded on the New York Stock Exchange under the ticker DVA. The company's name, derived from the Italian phrase "Dare Vita" meaning "to give life," reflects its mission to provide essential kidney care services. With approximately 76,000 employees, DaVita has established itself as a Fortune 500 company and a significant player in the healthcare industry, with Berkshire Hathaway owning a 41.2% stake in the organization.