Manager, Sales Operations

Essential Duties and Responsibilities

• Manage and coordinate planning efforts, ensuring alignment between Senior Management, Sales, Marketing, Operations, Finance and other key stakeholders. Areas of focus: developing a world-class process that effectively meets its business requirements and delivers ongoing improvements to forecasting process.
• Support with the development of Sales long-term strategy including 3-year plans and strategic investments.
• Manage the annual business plan process with our Business Units and Reps, including creating templates, setting targets, managing timelines, field training and real time tracking of results throughout the year.
• Plan, manage and execute Sales Monthly and Quarterly field communication.
• Assist with the development of presentations, including preparation of PowerPoint slides, researching topics, analytics, etc.
• Coordinates the accumulation and compilation of materials for meetings and other purposes, including sales meetings, monthly management meetings, monthly management reports, etc. often combining department specific materials into a single operations document; ensures reports are received and turned in on time; may provide input into format and layout of graphic presentation of data; may create notebooks for all data presented.
• Interact with, and provide support for Sales EVP, Sales Leadership Team, Direct Sales Representatives and ATEC Sales Agents.
• Manage data, systems and reporting across SAP, Power BI and SalesForce.com.
• Assist in the planning, execution and training of new systems and processes.
• Create, maintain and report on new insightful metrics and analysis.
• Manage Vertical Strategy process including identifying key targets, tracking actual performance and driving activity and engagement with the Sales team
• Drive business review with Sales Leadership on a monthly & quarterly bases
• Seeks and maintains a comprehensive understanding of company and departmental policies and procedures in order to effectively and efficiently conduct duties and responsibilities; may advise individuals inside and outside the organization of the executive's views on major policies or issues; sets priorities independently.

Supervisor Responsibilities

• Manage, coach, and develop team members to strengthen analytical, process, and systems expertise.
• Prioritize and assign workload to align with business goals, sales cycles, and revenue targets.
• Support hiring, onboarding, and training for new team members within Sales Operations.
• Communicate team updates, key insights, and recommendations to senior leadership.
• Foster a high-performing, solutions-oriented team culture that drives operational excellence and supports company growth.

Qualifications

• Must have strong leadership abilities and strong organization, interpersonal, communication analytical and presentation skills.
• Ability to multi-task and work well under pressure.
• Demonstrated creative thinking.
• Must have business operations experience, primarily with project management and implementing process improvements.
• Must have experience using analytics to determine root causes and identify solutions.
• Demonstrated ability to understand the sales process and experience working with the field sales organizations.
• This position requires 10% - 25% travel.
• Demonstrated ability in creating a customer focused culture.
• Experience with Microsoft Office with specific expertise using Powerpoint.

Education and/or Experience

• BA/BS degree or equivalent
• 3-5 years experience, preferably in a medical device field required.
• Masters degree preferred.