Manager, Social Impact

Purpose

The Manager, Social Impact, will play a critical role in supporting the development and execution of JJIM's Social Impact strategy. This position blends management and operational support of charitable giving portfolios with strategy development and execution of the team's communications plans to ensure impactful delivery and awareness of Social Impact programs.

Charitable Giving Portfolio Management

• Manage the end-to-end charitable giving process for select giving portfolios through a competitive grant review in partnership with therapeutic area giving leads (TAGLs) and the Charitable Contributions Committee.
• Lead due diligence process for incoming grants requests, assessing risk, strategic alignment and fit with giving targets, in partnership with internal stakeholders across Medical Affairs, Healthcare Compliance, Finance and Legal.
• Engage with external non-profit partners – fielding inquiries, providing process support and strategic guidance, where applicable.
• Partner with Senior Manager, Social Impact, to identify strategic therapeutic area giving opportunities aligned with business priorities, and manage execution of the grant process.

Communications

• In partnership with Enterprise Communications and the Director, Social Impact, develop and execute an annual communications strategy and plan that raises internal and external visibility of Social Impact programs.
• Develop compelling storytelling content for internal channels including newsletters, town halls, digital signage, Viva Engage and all-employee emails.
• Partner with therapeutic area communications leads to identify opportunities to showcase Social Impact programs at external conferences and congresses.
• Define KPIs and track performance of communications campaigns and tactics, leveraging insights to refine the plan.
• Manage external communications contractor (as needed), including scope, deliverables, timelines and budget.
• Develop strategy for Social Impact SharePoint site and oversee updates in partnership with Project Coordinator, Social Impact.

Operations and Business Process Management

• Manage the charitable giving budget for select giving portfolios, including tracking and forecasting.
• Manage grant approval, contracting and payment for charitable grants in partnership with Project Coordinator, Social Impact.
• Own the annual review and update of department SOPs, identifying areas for process improvements.
• Partner with Manager, Social Impact, to provide operational support for annual patient assistance donation requests.

Reporting

• Execute charitable giving reporting, including Open Payments and cash reconciliation for enterprise reporting.
• Partner with Project Coordinator, Social Impact, in the completion of OBRAs (Omnibus Budget Reconciliation Act) for product donation and cash reporting.
• Review grantee impact reports to validate data accuracy and completeness and compile results for portfolio-level impact reporting.

Other

Support the execution of employee engagement initiatives for JJIM North America, as needed, in partnership with Senior Manager, Social Impact, and Project Coordinator, Social Impact.