Manager, Social Media
Jazz Pharmaceuticals
Summary
We are seeking a dynamic and creative individual to join our growing global digital communications team. The Manager, Social Media is responsible for developing, executing, and measuring the company's social media strategy across owned corporate channels. Reporting to the Director, Global Digital Communications, this individual will translate complex science and business milestones into clear, engaging, and compliant content that builds brand visibility, strengthens reputation, and deepens engagement with patients, healthcare professionals, employees, investors, and prospective talent. This is a hands-on role for a creative, data-driven social media practitioner who is energized by fast-moving digital environments and comfortable operating within a regulated industry.
Job description
Essential Job Functions
Strategy & Planning
- Develop and execute an integrated social media strategy aligned with the corporate narrative and broader communications priorities
- Build and manage the global social media editorial calendar, coordinating with corporate, brand, R&D, HR, and regional teams
- Identify opportunities to amplify company milestones, data announcements, congresses, and corporate initiatives across social channels
Content Creation & Channel Management
- Own day-to-day management of corporate social channels (LinkedIn, X, Instagram, YouTube, and emerging platforms)
- Create and oversee original content — copy, graphics, video, and short-form assets — that is on-brand, accessible, and audience-appropriate
- Partner with creative and agency resources to produce high-quality assets on deadline
- Support executive social presence, including content development and coaching for senior leaders
Community Engagement & Monitoring
- Manage social listening, community moderation, and engagement in line with company policy and escalation protocols
- Monitor conversation and sentiment relevant to the company, therapeutic areas, and industry; flag emerging issues to Communications leadership
- Support issues and crisis response on social channels in partnership with the broader Communications team
Compliance & Cross-Functional Partnership
- Ensure all content adheres to Legal, Regulatory, and Medical review requirements and applicable FDA/FTC guidance for the industry
- Partner closely with Legal, Compliance, Medical Affairs, HR, and Investor Relations to ensure accurate, compliant messaging
- Support employer brand and talent attraction efforts in partnership with Talent Acquisition
Measurement & Optimization
- Define KPIs and deliver regular reporting on channel performance, engagement, and share of voice
- Use analytics and social listening insights to optimize content, timing, and channel mix
- Manage paid social campaigns and associated budget where applicable
- Stay current on platform changes, emerging channels, AI-driven discovery trends and best practices in healthcare and biopharma social
Required Knowledge, Skills, And Abilities
- 5–7 years of relevant social media experience, ideally including in-house corporate or agency work supporting large or global organizations
- Biopharma, healthcare, or life sciences experience strongly preferred
- Demonstrated ability to translate complex or technical information into clear, engaging content for varied audiences
- Strong writing, editing, and visual storytelling skills with a sharp eye for brand voice and detail
- Working knowledge of FDA/FTC considerations for social media in a regulated industry preferred
- Experience managing paid social campaigns and working with creative or media agencies
- Highly collaborative, organized, and able to manage multiple priorities under tight deadlines
- Sound judgment and discretion when handling sensitive or confidential topics
Required/Preferred Education And Licenses
Education: Bachelor's degree required in Communications, English, Journalism or related field. Proficiency with social publishing, listening, and analytics platforms (e.g., Meltwater, Sprinklr, Sprout Social, Hootsuite, Meta Business Suite, Google Analytics).
Requirements
- 5–7 years of relevant social media experience
- Biopharma, healthcare, or life sciences experience strongly preferred
- Demonstrated ability to translate complex or technical information into clear, engaging content
- Strong writing, editing, and visual storytelling skills
- Working knowledge of FDA/FTC considerations for social media preferred
- Experience managing paid social campaigns and working with creative or media agencies
- Highly collaborative, organized, and able to manage multiple priorities under tight deadlines
- Sound judgment and discretion when handling sensitive or confidential topics
- Bachelor's degree in Communications, English, Journalism or related field
- Proficiency with social publishing, listening, and analytics platforms (e.g., Meltwater, Sprinklr, Sprout Social, Hootsuite, Meta Business Suite, Google Analytics)
Benefits
- Medical, Dental & Vision
- 401(k) Retirement Plan
- Flexible Paid Vacation
- Annual Cash Bonus
- Incentive Compensation
- Discretionary Equity Grants
Company overview
Jazz Pharmaceuticals plc (Nasdaq: JAZZ) is a global biopharmaceutical company headquartered in Dublin, Ireland, with significant operations in the United States and Europe. Founded in 2003 in California, the company specializes in developing and commercializing innovative medicines for patients with serious diseases, with a primary focus on oncology and neuroscience. Jazz Pharmaceuticals is renowned for its flagship product Xyrem (sodium oxybate), which treats excessive daytime sleepiness and cataplexy in narcolepsy patients, generating substantial revenue for the company. The company's portfolio also includes treatments for epilepsy, sleep disorders, hematology, and oncology, with notable products such as Erwinaze, Defitelio, FazaClo, and Vyxeos. Through strategic acquisitions including GW Pharmaceuticals in 2021, Jazz expanded its neuroscience portfolio with cannabis-based medicines like Epidiolex for severe epilepsy syndromes. With approximately 2,800 employees worldwide and operations across multiple continents, Jazz Pharmaceuticals maintains a strong commitment to research and development, focusing on transforming biopharmaceutical discoveries into novel therapies for patients with limited treatment options. The company operates manufacturing facilities in Ireland, England, and Italy, and continues to pursue innovative approaches to address critical unmet medical needs in specialized therapeutic areas.