Manager- Strategic Planning & Operations

What you will do

In this vital role you will support the company's strategic planning initiatives and oversee its operational performance, working with leaders across the organization to implement the strategic vision. Amgen's Global Development Operations (GDO) organization delivers high-quality data to advance our pipeline through strong customer partnership and operational excellence in study execution.

The Manager, Strategic Planning & Operations (SP&O) will partner with GDO functional leadership, the GDO SP&O organization, and cross-functional teams to support operational execution, organizational processes, and business activities.

• Support execution of GDO organizational strategy and priorities.
• Manage and implement business processes and process improvements across GDO functional pillars.
• Develop strong collaborative relationships with internal partners to support and proactively respond to business needs, including progress of functional goals and process improvement initiatives.
• Partner with the GDO Strategic Planning & Operations team to align cross-functional processes and support operational improvement initiatives across GDO.
• Collaborate with the GDO Functional/Pillar SPOs to support initiatives, including development and management of organizational communication and staff engagement plans.
• Establish expense management approach to support planning, tracking, and reporting.
• Work closely with Functional SPOs and Finance partners to support appropriate budgeting processes.
• Ensure adherence to corporate training and compliance requirements.
• Provide staff operations support, including headcount management, open requisition tracking, and reconciliations to ensure effective resource allocation aligned with organizational priorities.
• Support organizational meetings including All-Staff meetings, Leadership Team meetings and cross-functional collaborations.
• Be an active member of the GDO SP&O network and help deliver execution of operational plans, including resource management, communication and engagement plans, as appropriate.
• Contribute to cross-functional initiatives and special projects supporting organizational and operational priorities.
• Lead or contribute to cross-departmental and cross-functional initiatives and process improvement opportunities.
• Partner with Operational Excellence to support process rollout.

Basic Qualifications

Doctorate degree, OR Master's degree and 2 years of experience in life sciences or medically related field, including biopharmaceutical clinical research experience (clinical research obtained working on clinical trials in a biotech, pharmaceutical or CRO company, or other relevant clinical setting), OR Bachelor's degree and 4 years of experience in life sciences or medically related field, including biopharmaceutical clinical research experience, OR Associate's degree and 8 years of experience in life sciences or medically related field, including biopharmaceutical clinical research experience, OR High school diploma / GED and 10 years of experience in life sciences or medically related field, including biopharmaceutical clinical research experience.

Preferred Qualifications

• Project management certification is preferred.
• Budget and project management experience preferred.
• Pharma/Biotech industry knowledge with focus on R&D.
• Experience with project management tools and processes (e.g., MS Project, Excel, PowerPoint, Visio, MS Teams, SharePoint).
• Understanding of clinical trial execution processes and operations.
• Strong computer literacy, including word processing, presentation, and spreadsheet.
• Ability to interface effectively with peers and leadership.
• Ability to navigate within a team-oriented and matrixed environment.
• Quick learner who is proactive and demonstrates initiative.
• Results-oriented and goal-driven.
• Ability to organize, interpret, and communicate information effectively.
• Work experience in life sciences or biopharmaceutical industry, preferably in clinical development.
• Project management and project planning experience managing program results, budgets, and timelines.
• Experience writing and presenting to senior executive audiences.
• Excellent verbal and written communication skills, including listening and presentation skills.
• Conceptual and strategic thinking skills with ability to translate concepts into execution independently.
• Strong problem-solving skills.
• Excellent interpersonal and organizational skills, with ability to work effectively across the matrix.
• Track record of establishing positive relationships with colleagues at all levels.
• Ability to effectively prioritize a diverse workload to meet deadlines and client expectations.
• Ability to lead cross-functional teams and influence without authority.
• Ability to work effectively as part of a team while maintaining confidentiality.
• Flexibility, adaptability, accountability, and ability to deal effectively with ambiguity.
• Ability to rapidly make decisions and act in the absence of complete information.
• Proven insight and proactive problem-solving through creative and pragmatic solutions.
• Ability to work in a fast-paced, multidisciplinary, and matrixed environment and prioritize deliverables independently.
• Strong interpersonal and collaboration skills for effective relationship building.
• Clearly conveys and receives information and ideas through a variety of communication methods.
• Strong facilitation, influencing, and negotiation skills, particularly in a cross-functional environment.
• Quick learner with proactive thinking and continuous improvement mindset.
• Demonstrated flexibility, adaptability, and accountability.
• Manages responsibilities and delivers high-quality work on time.