Manager, Supplier Quality - US/CAN/MX

Key Responsibilities

• Lead, coach, and develop the Supplier Quality team; set clear goals and priorities, assign work, and provide regular feedback to support strong performance and professional growth.
• Manage team performance through ongoing coaching and formal performance reviews; identify development needs and support individual development plans.
• Develop and maintain performance metrics, implement new technologies, and support various processes from new material qualification to sustaining engineering.
• Lead the implementation of quality improvement programs that deliver measurable results.
• Using data analysis, quality tools, project management, and professional skills, lead initiatives to enhance supplier performance and product quality.
• Partner with Sourcing, Manufacturing, Product Engineering, Global Technical Support, Operations, and commodity management to address supplier quality needs and advance quality improvement.
• Build effective working relationships with supplier’s senior management and collaborate with their teams to identify and implement measurable quality improvements.
• Plan and lead supplier quality audits, document findings, and follow up on corrective actions.
• Assess supplier, material, and process risks; recommend and track actions to reduce quality risks.
• Maintain and analyze supplier quality and performance metrics to identify trends, investigate non-conformances, and conduct root cause analysis.
• Investigate supplier-related nonconformances and coordinate containment, root cause analysis, and corrective and preventive actions.
• Lead continuous improvement projects that improve supplier performance and product quality.
• Manage the implementation and ongoing use of the supplier quality and performance management program.
• Provide supplier quality support for new material qualification, changes, and sustaining engineering activities.

How will you get there?

• Advanced Degree plus 6 years of experience, or Bachelor's Degree plus 8 years of experience in Quality Engineering or Supplier Quality Engineering, including 3+ years of direct Supplier Management experience
• Preferred Fields of Study: Engineering or Science
• Proficiency in quality management systems (QMS) and project management tools
• Experience with quality management software programs and Microsoft Office Suite
• Demonstrated experience in building consensus and implementing improvements
• Demonstrated ability to lead and develop team members
• Experience in establishing and maintaining supplier performance metrics
• Expertise in problem-solving and root cause analysis
• Capability to support new product development and value engineering initiatives
• Strong cross-functional collaboration and communication skills
• Team management experience including leadership and accountability for team performance, workload prioritization and talent development.
• Experience leading management reviews, escalating supplier risks, supplier governance cadence, KPI targets, and execution of a supplier quality strategy.
• Travel up to 25% as needed
• Experience working with commodities ranging from machined parts, electrical components, plastics, resin, chemicals.