Manager, US Logistics
CSL
Summary
Accountable for reliable execution of US logistics operations within the defined market and business scope. Lead and manage day-to-day logistics operations for the US, ensuring reliable, compliant and cost-effective importation, warehousing, transportation and distribution execution for the US Behring business.
Job description
Reporting and Leadership Scope
- Lead the US logistics function and assigned support resources
- Provide daily direction, coaching and performance expectations
- Coordinate closely with Supply Chain, Quality, Affiliate Stakeholders and Logistics partners
Core Responsibilities - Operations
- Monitor and manage execution of imports/inbound shipments from manufacturing sites to US 3PL with freight forwarders and customs
- Direct daily warehouse, transportation and distribution activities
- Monitor order flow, inventory movement/reconciliation, delivery execution and operational exceptions
- Resolve service issues and coordinate recovery actions
- Ensure operating procedures and controls are followed
- Maintain reliable execution during volume changes and operational disruptions
Core Responsibilities - Service, Cost and Compliance
- Deliver US service, cost and compliance targets
- Track operational performance and investigate deviations
- Budget planning, forecasting and cost control for the US Behring logistics cost center
- Partner with Quality on deviations, CAPAs and inspection readiness
- Maintain documentation and evidence needed for internal and external audits
Core Responsibilities - Vendor Governance
- Manage freight forwarders and customs execution and performance
- Manage day-to-day performance of US 3PL and transportation providers
- Review service results, issues and corrective actions
- Escalate recurring failures and support contract or scope discussions
- Verify vendor adherence to agreed procedures and performance expectations
Core Responsibilities - Projects and Integration
- Lead and/or participate in US logistics projects and operational changes
- Coordinate local implementation activities, testing, readiness and stabilization
- Provide US operational requirements and subject-matter input
Business Continuity and Escalation
- Own first-line resolution of US operational issues
- Maintain market-level contingency plans and escalation contacts
- Coordinate incident response with Quality, Supply Chain, Finance, business stakeholders and Logistics partners
Decision Rights
- Make market-level decisions within approved policies, budgets and operating procedures
- Prioritize US operational resources and recovery actions
- Escalate decisions with material financial, quality, supply or business impact
Key Stakeholders
US Commercial, Supply Chain, Finance, Quality, Regulatory Affairs, Sourcing, Manufacturing and logistics service providers
Performance Measures
- US customer service and delivery performance
- Imports / inbound shipments delivery performance
- Warehousing and transportation execution
- Cost performance versus budget
- Deviation and CAPA closure
- Inventory accuracy and operational compliance
- Vendor performance and issue recurrence
- CI & Cost Savings Initiatives
Experience and Qualifications
- Bachelor's degree in supply chain, logistics, business or a related field, or equivalent experience
- Significant logistics operations experience in a regulated environment
- Demonstrated experience managing imports, 3PL, transportation and distribution performance
- Working knowledge of quality systems, deviations, CAPAs and operational compliance
- Strong operational problem-solving, stakeholder management and execution skills
Leadership Competencies
- Execution discipline
- Operational problem solving
- Accountability and follow-through
- Team coaching
- Clear stakeholder communication
- Continuous improvement mindset
Requirements
- Bachelor's degree in supply chain, logistics, business or a related field, or equivalent experience
- Significant logistics operations experience in a regulated environment
- Demonstrated experience managing imports, 3PL, transportation and distribution performance
- Working knowledge of quality systems, deviations, CAPAs and operational compliance
- Strong operational problem-solving, stakeholder management and execution skills
Company overview
CSL Limited is an Australian multinational specialty biotechnology company that researches, develops, manufactures, and markets products to treat and prevent serious human medical conditions. Founded in 1916 as Commonwealth Serum Laboratories, CSL has grown to become the world's fifth largest biotechnology company with operations in over 35 countries. The company specializes in blood plasma derivatives, vaccines, antivenoms, and cell culture reagents used in medical and genetic research applications. CSL operates through several key divisions including CSL Behring (focusing on rare and serious diseases), CSL Seqirus (one of the world's largest influenza vaccine providers), CSL Plasma, and CSL Vifor. With over 32,000 employees globally, CSL maintains a strong R&D pipeline and has invested over US$3.3 billion in research and development over the past five years. The company is publicly traded on the Australian Securities Exchange and has its global headquarters in Parkville, Melbourne, Australia.