Manager, Web Partnerships and Enablement
Amgen
Summary
The Amgen Global Customer Capabilities & Innovation organization is looking for a Manager, Web Partnerships and Enablement to extend web expertise and scale support for new and emerging demand across Medical, Corporate Affairs, Clinical Trials, R&D, and approved non-commercial needs. The role provides strategy, governance, and delivery leadership so teams can apply enterprise web standards and capabilities to their needs.
Job description
Key Responsibilities
- Guide web portfolio governance and provide launch readiness support for Medical, Corporate Affairs, Clinical Trials, R&D, and approved non-commercial web initiatives.
- Serve as a subject-matter expert on CMS, Design System, back-end system integrations, pharmaceutical web marketing best practices and emerging trends.
- Promote adoption of enterprise web standards and governance; assess externally hosted or custom web platforms and help plan their transition toward global web enterprise standards.
- Advise teams on engaging web vendors and agencies; support statement-of-work development and procurement planning for web services, including Analytics and SEO engagements.
- Lead quarterly intake and prioritization of web initiatives with Technology and business stakeholders, aligning investment to enterprise strategy, business value, and resource capacity.
- Lead cross-functional web initiatives from approved plans through development, launch, and hypercare; coordinate creative and content handoffs, development, approvals, QA/UAT, deployment, and production validation.
- Monitor program health, governance adherence, documentation, risks, issues, and change impacts across web initiatives; embed legal, regulatory, privacy, accessibility, brand, and operational resilience requirements throughout delivery.
- Partner with analytics and SEO teams to interpret web traffic, user behavior, search performance, and other digital insights; lead structured retrospectives and recommend improvements to web capabilities, standards, tools, templates, and delivery processes.
Basic Qualifications
- Doctorate degree and 2 years of digital or web program, project, governance and technology experience
- OR Master's degree and 4 years of digital or web program, project, governance and technology experience
- OR Bachelor's degree and 8 years of digital or web program, project, governance and technology experience
- OR Associate's degree and 10 years of digital or web program, project, governance and technology experience
Preferred Experience
- Web governance and enablement experience across multiple business functions, platforms, or markets
- Strategy and consultation experience advising senior and cross-functional partners
- 6+ years managing end-to-end digital and website lifecycle projects
- Strong knowledge of Agile methodologies (preferably SAFe)
- Proficiency in Workfront, AEM, JIRA, ServiceNow, Confluence, and Google Analytics
- Stakeholder and vendor management experience
- Experience in regulated industries (preferably pharma) with compliance understanding
- Familiarity with WCAG, GDPR, US consumer laws, HTML/CSS
- Experience developing detailed project documentation and translating business requirements into technical specifications
Requirements
- Doctorate degree and 2 years of digital or web program, project, governance and technology experience OR Master's degree and 4 years of digital or web program, project, governance and technology experience OR Bachelor's degree and 8 years of digital or web program, project, governance and technology experience OR Associate's degree and 10 years of digital or web program, project, governance and technology experience
- 6+ years of experience managing end-to-end digital and website lifecycle projects
- Strong knowledge of Agile methodologies (preferably SAFe)
- Proficiency in Workfront, AEM, JIRA, ServiceNow, Confluence, and Google Analytics
- Experience in regulated industries (preferably pharma)
- Familiarity with accessibility standards (WCAG), privacy regulations (GDPR, US consumer laws), and web technologies (HTML/CSS)
- Experience developing detailed project documentation and translating business requirements into technical specifications
Benefits
- Retirement & Savings Plan
- Medical, Dental & Vision
- Life & Disability Insurance
- Flexible Spending Accounts
- Discretionary Annual Bonus
- Stock-Based Long-Term Incentives
- Paid Time Off
- Bi-Annual Company Shutdowns
- Flexible Work Models
Company overview
Amgen Inc. is a leading American multinational biopharmaceutical company headquartered in Thousand Oaks, California, founded in 1980. As one of the world's largest independent biotechnology companies, Amgen specializes in discovering, developing, manufacturing, and delivering innovative human therapeutics. The company focuses on six key therapeutic areas: inflammation, oncology/hematology, bone health, cardiovascular disease, nephrology, and neuroscience. Amgen's portfolio includes blockbuster drugs such as Enbrel for autoimmune diseases, Prolia and XGEVA for osteoporosis, Repatha for cholesterol management, Otezla for psoriasis, and Neulasta for chemotherapy-induced neutropenia. With approximately 28,000 employees worldwide, Amgen operates as a component of both the Dow Jones Industrial Average and Nasdaq-100 indices. The company maintains a robust research and development pipeline with numerous clinical programs across various stages, leveraging cutting-edge biotechnology and human genetic data to address some of the world's most challenging diseases. Amgen's manufacturing capabilities span multiple global locations, and it distributes products through pharmaceutical wholesale distributors and direct-to-consumer channels.