Manager, Worldwide Education (Remote, US) Johnson and Johnson MedTech, Electrophysiology

Purpose

Is responsible for executing the learning strategy across regional Professional and Commercial Education (Prof Ed and Comm Ed) teams to build proficiency related to the sale and clinical utilization of JJMT Electrophysiology hardware and software. This position will collaborate across the global and regional Prof Ed and Comm Ed teams to develop globally relevant education in support of New Product Introductions (NPI) and New Employee Training that is consistent with the global education strategy. The educational needs of both customers and customer facing employees are in scope and must be approached with a global mindset. The Manager, Global Education will partner with the Sr. Manager, Global Education and functional leaders in EdTech, Global Strategic Marketing product launch leaders as well as regional commercial leaders (Marketing, Sales and Information Technology) to align on knowledge gaps, promote best practices, leverage and embrace approved technologies, and ensure training consistency across all priority regions.

Functional Responsibilities

• Partner with GSM product leads and commercial business leaders to translate marketing strategy to global education experiences in support of NPI and New Employee Training.
• Collaborate with Global Strategic Marketing and regional Commercial Marketing teams to build and deliver launch training strategies and curriculum, as part of the Launch Excellence process.
• Partner with EdTech functional leads and commercial business leaders to facilitate best practice sharing.
• Leverages EdTech and Electrophysiology curriculum design protocols to maintain consistency of education experience globally to drive successful business results.
• Partners with regional education teams to catalog needs and best practices and shares with EdTech strategy and design leads.
• Collaborates with regional LMS administration on content mapping and content management.
• Ensures global compliance to the global learning digital strategy, communication strategy and digital asset library.
• Responsible for taking technical content provided from various sources such as Medical Science, Marketing, Clinical, Sales, and R&D and applying educationally sound design techniques to create effective education experiences aligned with EdTech Content Standards and Strategies.
• Facilitates initial product training and Train the Trainer (TTT) activities for regional Commercial Education key assets for all content created including, NPI and J&J MedTech Curriculum.
• Follows relevant copy review processes and coordinates expirations status to keep all content current.
• Creates performance indicators to measure effectiveness of training content/experience.
• Responsible for adhering to project level budget.

Physical working conditions / requirements

• Strategy development and execution.
• Curriculum Design/Training facilitation.
• Proven project management and consulting skills.
• Demonstrates creative, practical problem solving.
• Excellent written and verbal communication.
• Office deskwork, requiring sitting, walking, using phone and computer.
• May lift up to 30 lbs occasionally.
• During prelaunch and launch activities may be required to be in hospital lab environment.
• Willingness to travel globally as required (up to 25%).