Marketing Operations Specialist #4987
GRAIL
Summary
The Marketing Operations Specialist will streamline marketing workflows, oversee key enablement tools, manage vendor relationships, and support cross-functional projects to ensure efficient campaign execution. This role involves managing sales enablement platforms, coordinating promotional review processes, and delivering performance insights to optimize commercial initiatives.
Job description
Responsibilities
- Manage key marketing technology platforms and enablement tools, including Veeva PromoMats and Highspot.
- Train internal team members on marketing platforms and tools to ensure smooth adoption across departments.
- Serve as the primary coordinator for the Promotional Marketing Review Committee (PMRC) process.
- Manage external vendor relationships, including printing and fulfillment services and software platforms.
- Support the development, scheduling, and implementation of cross-functional marketing projects.
- Collaborate with marketing managers and stakeholders to gather project requirements, track deliverables, establish timelines, and manage budgets.
- Collect data, monitor project metrics, and deliver reports on marketing performance and campaign outcomes.
- Ensure all marketing materials and communications align with brand guidelines, voice, and visual principles.
Required Qualifications
- Bachelor's degree in Marketing, Communications, Business Administration, or equivalent practical experience.
- 5+ years of professional experience in marketing operations, project management, or marketing communications.
- Experience working in a regulated industry, such as life sciences or healthcare.
- Proven track record of successfully managing promotional review (PMRC/MLR) workflows and vendor contracts.
- Ability to travel up to 10% as required.
Preferred Qualifications
- Strong organizational, prioritization, and time-management skills, with a demonstrated ability to multitask and meet tight deadlines.
- Excellent written and verbal communication skills, with a collaborative, customer-centric mindset.
- Proficiency in Google Workspace (Docs, Sheets) and Microsoft Office Suite (Word, Excel, PowerPoint).
- Flexibility to work across North American time zones as needed.
- Hands-on experience with project management and enablement tools such as Asana, Highspot, Veeva PromoMats, or Salesforce.
Requirements
- Bachelor's degree in Marketing, Communications, Business Administration, or equivalent practical experience
- 5+ years of professional experience in marketing operations, project management, or marketing communications
- Experience working in a regulated industry, such as life sciences or healthcare
- Proven track record of successfully managing promotional review (PMRC/MLR) workflows and vendor contracts
- Ability to travel up to 10% as required
Benefits
- Flexible time off
- Vacation
- 401(k) retirement plan
- Employer match
- Medical coverage
- Dental coverage
- Vision coverage
- Well-being programs
Company overview
GRAIL, Inc. is an American biotechnology company headquartered in Menlo Park, California, founded in 2015 with a mission to detect cancer early when it can be cured. The company specializes in developing multi-cancer early detection (MCED) tests using advanced liquid biopsy technology. GRAIL's flagship product, the Galleri test, is a blood-based screening test that aims to identify multiple cancer types before symptoms appear, including many deadly cancers that currently lack recommended screening methods. The company leverages next-generation sequencing, population-scale clinical studies, and sophisticated machine learning algorithms to analyze cell-free DNA methylation patterns in blood samples. With approximately 1,000 employees and operations in the United States and United Kingdom, GRAIL has conducted extensive clinical trials including the NHS-Galleri trial in England. The company was originally a subsidiary of Illumina before being spun off as an independent public company trading on Nasdaq under the ticker GRAL in 2024.