Media Relations, Safety Communications
OpenAI
Summary
We're looking for an experienced communications professional to help share how OpenAI builds and deploys technology responsibly in the real world. This person will play a key role in communicating about our safety work: how we prepare, respond thoughtfully when issues arise, and continue earning people's trust as our systems become more capable.
Job description
About the Role
We're looking for an experienced communications professional to help share how OpenAI builds and deploys technology responsibly in the real world. This person will play a key role in communicating about our safety work: how we prepare, respond thoughtfully when issues arise, and continue earning people's trust as our systems become more capable.
This person will partner across teams to shape clear, confident narratives that show our commitment to transparency and continuous improvement. This role is ideal for someone who thrives in dynamic environments, enjoys translating complex ideas into relatable stories, and sees opportunity in helping people understand how safety and innovation work together.
In this role, you will:
- Develop communications strategies that highlight our proactive real-world safety practices and reinforce public confidence in how we approach responsible AI
- Craft thoughtful, timely responses when questions or issues emerge, helping audiences understand what we're doing and why
- Prepare materials including statements, FAQs, and backgrounders that make complex information clear and credible
- Partner closely with cross-functional teams to anticipate emerging topics and build readiness plans
- Build and strengthen relationships with journalists covering AI safety, technology, and policy
- Provide calm, trusted counsel to leaders and teammates on sensitive or fast-moving narratives
- Help establish clear processes for monitoring external narratives and responding with empathy, accuracy, and care
You might thrive in this role if you:
- 10+ years of professional PR and media relations experience; corporate and/or crisis communications experience is preferred, in-house experience is a plus
- Experience with AI technologies or a strong personal interest in AI
- Exceptional ability to translate complex technical information into clear, persuasive external-facing content
- Proven success in building relationships and collaborating with press, executives, partners, and other stakeholders
- You're energized by translating technical work into stories that people understand and care about
- You bring clear thinking, good judgment, and calm focus to high-profile projects
- You value precision and accountability, but can also think creatively about framing and narrative
- You want to be part of a team helping to shape how the world understands safe and responsible AI
Requirements
- 10+ years of professional PR and media relations experience
- Corporate and/or crisis communications experience preferred
- In-house experience is a plus
- Experience with AI technologies or strong personal interest in AI
- Exceptional ability to translate complex technical information into clear, persuasive external-facing content
- Proven success in building relationships and collaborating with press, executives, partners, and other stakeholders
- Clear thinking, good judgment, and calm focus on high-profile projects
- Precision and accountability with creative framing and narrative thinking
Benefits
- Medical, Dental & Vision
- Health Savings Accounts
- Health FSA
- Dependent Care FSA
- Commuter Expenses
- 401(k) Matching
- Paid Parental Leave
- Paid Medical Leave
- Paid Caregiver Leave
- Flexible PTO
- Paid Company Holidays
- Paid Sick Time
- Mental Health Support
- Life Insurance
- Disability Coverage
- Learning & Development Stipend
- Daily Meals
- Meal Delivery Credits
- Relocation Support
- Charitable Donation Matching
- Wellness Stipends
Company overview
OpenAI is an artificial intelligence research laboratory and company based in San Francisco, California. Founded in 2015 by Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, Wojciech Zaremba, and John Schulman, OpenAI initially operated as a non-profit research organization before transitioning to a capped-profit model. The company's mission is to ensure that artificial general intelligence (AGI) benefits all of humanity. OpenAI has developed groundbreaking AI technologies including GPT (Generative Pre-trained Transformer) models, DALL-E for image generation, and Codex for programming assistance. Their most notable product, ChatGPT, has revolutionized human-AI interaction and brought large language models to mainstream audiences. OpenAI conducts cutting-edge research in machine learning, natural language processing, computer vision, and reinforcement learning, while also developing practical AI applications that are transforming industries worldwide.