Medical Assistant Apprentice Program, Primary Care

Job Summary

This is an entry-level, work-and-learn Medical Assistant Apprentice role that integrates classroom learning with supervised clinical training in a fast-paced ambulatory care environment. The program is a 40-hour per week commitment, with days for classroom instruction, clinical skills labs, and immersive on-the-job training within a community-based ambulatory practice. The apprentice will be matched with the Primary Care team at 307 West Central Street in Natick, MA. Upon successful completion of the 22-week apprenticeship program, the goal is to transition into a Medical Assistant position at this location.

This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Essential Functions

• Interview patients to obtain medical information and measure their vital signs, weight, and height.
• Show patients to examination rooms and prepare necessary equipment for healthcare providers.
• Record patients' medical history, vital statistics, and test results in medical records.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked.
• Clean and sterilize instruments and dispose of contaminated supplies.

Qualifications

High School Diploma or Equivalent required. This role does not accept experience in lieu of a degree. Healthcare or customer service experience 0-1 year preferred. No experience required; this program is designed for individuals who are passionate about healthcare and ready to learn.