Medical Assistant/EMT - Acute Care (Medical Support Technician)
SummitStone Health Partners
Summary
Responsible for assisting the medical team with a combination of basic administrative and clinical duties in a fast-paced environment. Provide accurate and timely information, service, and assistance to ensure a seamless experience for both the SummitStone clients and providers. Often the first party our clients interact with, this role is responsible for creating a calm, welcoming, and safe environment where healing can happen.
Job description
Role Overview
Responsible for assisting the medical team with a combination of basic administrative and clinical duties in a fast-paced environment. Provide accurate and timely information, service, and assistance to ensure a seamless experience for both the SummitStone clients and providers. Often the first party our clients interact with, this role is responsible for creating a calm, welcoming, and safe environment where healing can happen.
Essential Duties
- Deliver high-quality patient care by providing prescribed medical treatment, implementing medical support services, and performing various clinical and administrative duties.
- Administer medication and treatments as prescribed.
- Gather, monitor, and record patient symptoms, history, and changes in their conditions.
- Performs standard care procedures like drawing blood, checking vital signs, or collecting lab samples.
- Perform administrative duties, such as scheduling appointments and managing patient flow, answering phones, recording, and updating medical histories, contact information, and verifying patient information.
- Coordinate, consult, and problem solve behavioral health care and intervention with interdisciplinary team members and providers.
- Consistently and independently follow established safety procedures.
- Report any medical or medication errors by the end of shift.
- Perform all duties including and not limited to: providing data collection, working at any site, educating clients, administering medications(per scope), taking vital signs, triaging clients by telephone/walk in, obtaining prior authorizations, performing medication refills, providing lab work, processing inventory, completing paperwork, and providing treatment follow-ups.
- Document and audit the medical record for all medically necessary client care to ensure continuity of care.
Minimum Qualifications
- High school diploma or GED required.
- Experience working in a behavioral health care setting.
- Proficiency in medical terminology.
- Proficiency with data entry, transcription, and dictation.
- Knowledge of Electronic Health Records.
Licenses and Certifications
- Required Licensure/Certification - candidates must hold one of the following active and valid credentials: EMT-Basic with IV certification or EMT-Intermediate or Registered Medical Assistant (RMA) or Certified Clinical Medical Assistant (CCMA) or National Certified Medical Assistant (NCMA) with CO Qualified Medication Administration Personnel (QMAP).
- Valid Colorado driver’s license or ability to obtain within 30 days of hire and a clean driving record.
- Basic Life Support (BLS) certification required.
Preferred Qualifications
- More than three years of experience in related client care settings preferred.
- Experience working in an acute care or walk-in clinic setting preferred.
- Bilingual/bi-cultural preferred.
Requirements
- High school diploma or GED required.
- Experience working in a behavioral health care setting.
- Proficiency in medical terminology.
- Proficiency with data entry, transcription, and dictation.
- Knowledge of Electronic Health Records.
- Required Licensure/Certification - candidates must hold one of the following active and valid credentials: EMT-Basic with IV certification or EMT-Intermediate or Registered Medical Assistant (RMA) or Certified Clinical Medical Assistant (CCMA) or National Certified Medical Assistant (NCMA) with CO Qualified Medication Administration Personnel (QMAP).
- Valid Colorado driver’s license or ability to obtain within 30 days of hire and a clean driving record.
- Basic Life Support (BLS) certification required.
- More than three years of experience in related client care settings preferred.
- Experience working in an acute care or walk-in clinic setting preferred.
- Bilingual/bi-cultural preferred.
Benefits
- Shift differentials
- Evening, night, weekend, holiday differentials
Company overview
SummitStone Health Partners is a comprehensive mental health care provider organization dedicated to delivering integrated behavioral health services. As a leading healthcare provider in the mental health sector, the organization focuses on offering evidence-based treatment programs for individuals and families dealing with various mental health conditions, substance use disorders, and behavioral health challenges. SummitStone Health Partners operates with a patient-centered approach, providing a continuum of care that includes crisis intervention, outpatient therapy, medication management, and specialized treatment programs. The organization emphasizes accessibility and quality care, working to reduce stigma around mental health while promoting wellness and recovery. With a commitment to community-based services, SummitStone Health Partners collaborates with local healthcare systems and social service agencies to ensure comprehensive support for clients. Their multidisciplinary team of mental health professionals includes psychiatrists, psychologists, therapists, and support staff who work together to develop personalized treatment plans. The organization plays a vital role in addressing the growing need for mental health services and contributes to improving overall community health outcomes through innovative care delivery models and prevention initiatives.