Summary

The Medical Assistant (MA) works under the direct supervision of the clinic physician by assisting in the examination and treatment of patients. The MA will conduct patient interviews, measure vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and record information on patients' Electronic Medical Record (EMR). The MA will also draw and collect blood samples from patients and prepare specimens for laboratory analysis. Also prepares treatment rooms for examination of patients. The MA may also perform administrative tasks by registering and scheduling patients for appointments, procedures, etc., using the various registration and scheduling systems.

Job description

Summary of Job Duties

The Medical Assistant (MA) works under the direct supervision of the clinic physician by assisting in the examination and treatment of patients. The MA will conduct patient interviews, measure vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and record information on patients' Electronic Medical Record (EMR). The MA will also draw and collect blood samples from patients and prepare specimens for laboratory analysis. Also prepares treatment rooms for examination of patients. The MA may also perform administrative tasks by registering and scheduling patients for appointments, procedures, etc., using the various registration and scheduling systems.

Responsibilities

Collects/records patients’ medical history and acquires patients' vital signs.
Advises patients regarding treatment, medication, and specific physician instructions.
Collects lab samples and completes necessary documentation for submission to the lab.
Manage the patient appointment schedule by balancing medical needs with patients’ timetables.
Greet all patients/customers professionally and courteously upon arrival at the clinic.
Register and check out patients, collect payments, issue receipts, and verify insurance coverage.
Interacts with and assists the public in a professional and friendly manner as needed.
Demonstrates effective communication skills; Communicates accurate and complete information; maintains strict confidentiality when necessary.
Demonstrates positive working relationships with co-workers, management team, and ancillary departments; Follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines.
Assists internal and external stakeholders as needed with exceptional customer service.
May perform other duties as assigned.

Requirements

High School, GED, or formal educational equivalent.
Successful completion of an accredited Medical Assistant program.
Previous experience in an ambulatory care setting (preferred).

Benefits

Medical, Dental & Vision
Holiday, Vacation & Sick Leave
Education discount
Retirement plan
Life insurance
Career training
Merchant discounts
Concierge prescription delivery

Company overview

The University of Arkansas for Medical Sciences (UAMS) is Arkansas' only comprehensive academic health sciences university and the state's largest public employer. Founded in 1879 by eight physicians, UAMS has evolved into a statewide health system encompassing six colleges: Medicine, Pharmacy, Nursing, Health Professions, Public Health, and Graduate School. As a premier academic medical center, UAMS combines education, research, and clinical care through its UAMS Medical Center, which serves as Arkansas' only adult Level 1 trauma center and the state's sole provider of adult kidney, liver, and pancreas transplants. The institution operates with a $1.3 billion budget and generates over $100 million in annual research funding, maintaining internationally recognized programs in multiple myeloma, aging, and other specialized areas. UAMS supports over 3,000 students, 900 medical residents and fellows, and maintains affiliations with Arkansas Children's Hospital and the Central Arkansas Veterans Healthcare System. With eight regional campuses across Arkansas, UAMS provides extensive community outreach and telehealth services, ensuring healthcare access throughout the state while contributing approximately $3.92 billion annually to Arkansas' economy.