Medical Assistant, Family Medicine

Our Medical Assistants play an integral part in the operations of our community-based physician practices. Dedicated to clinical support, the Medical Assistant ensures a smooth patient flow within the practice and assists in the examination and treatment of patients under the direction of physician or advanced practitioner.

Essential Functions

• Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
• Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
• Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
• Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
• Maintains inventory of immunizations and check expiration dates.
• Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

Qualifications

High School Diploma or Equivalent required. Associate's Degree Medical Assisting preferred. Can this role accept experience in lieu of a degree? No.

Licenses and Credentials: Basic Life Support [BLS Certification] preferred. Certified Medical Assistant [National Certification] preferred.

Experience: Direct MA experience or medical field work 1-2 years required.

Additional Job Details

Strongly Preferred: Medical Assistant Course or diploma program or a minimum of 1 year professional experience. National MA Certification via AAMA, AMT, NHA, or NCCT. Epic experience. Ambulatory/Outpatient experience. Primary Care experience.