Medical Assistant, Family Medicine
Mass General Brigham
Summary
Located at 969 Main Street, Suite 205, Millis MA 02054, our Primary Care practice provides complete care to both individual patients and whole families, including infants, children, teens, adults, and seniors. We deliver a full range of preventive and health maintenance care. Our doctors also treat a range of acute and chronic health problems. In addition, we coordinate our patients' care when they need treatment by specialists. We are a small office with a close-knit team of Providers, Medical Assistants and front desk staff who run our practice as a cohesive team.
Job description
We are seeking a full-time 40-hour Medical Assistant II to support our practice onsite Monday through Friday from 8:00am-5:00pm with one shorter day during the week. Our Medical Assistants play an integral part in the operations of our community-based physician practices. Dedicated to clinical support, the Medical Assistant ensures a smooth patient flow within the practice and assists in the examination and treatment of patients under the direction of physician or advanced practitioner.
The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.
Essential Functions
- Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
- Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
- Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
- Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
- Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
- Maintains inventory of immunizations and check expiration dates.
- Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
- Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.
Requirements
- High School Diploma or Equivalent required
- Associate's Degree Medical Assisting preferred
- Can this role accept experience in lieu of a degree? No
- Basic Life Support [BLS Certification] - Various Issuers preferred
- Certified Medical Assistant [National Certification] - Various Issuers preferred
- Direct MA experience or medical field work 1-2 years required
Benefits
- Career Advancement Opportunities
- Differentials
- Premiums
- Bonuses
- Recognition Programs
Company overview
Mass General Brigham is one of the largest integrated healthcare delivery systems in the United States, formed through the merger of Massachusetts General Hospital and Brigham and Women's Hospital. Based in Boston, Massachusetts, this academic medical center system operates multiple hospitals, specialty facilities, and community health centers throughout New England. The organization is renowned for its world-class patient care, cutting-edge medical research, and comprehensive medical education programs. As a teaching affiliate of Harvard Medical School, Mass General Brigham trains the next generation of healthcare professionals while advancing medical science through groundbreaking research initiatives. The system provides a full continuum of healthcare services, from primary care and preventive medicine to complex specialty treatments and emergency services. With a focus on innovation and patient-centered care, Mass General Brigham consistently ranks among the top hospital systems in the nation for clinical excellence and research output.