Medical Assistant II
Mass General Brigham
Summary
Support healthcare providers and create a positive, comfortable experience for every patient. Work closely with physicians, nurse practitioners, and nursing staff to help deliver efficient, compassionate care. From welcoming patients and gathering important health information to preparing exam rooms and supporting clinical services, your work will have a direct impact on the patient experience.
Job description
Job Summary
Support healthcare providers and create a positive, comfortable experience for every patient. Work closely with physicians, nurse practitioners, and nursing staff to help deliver efficient, compassionate care. From welcoming patients and gathering important health information to preparing exam rooms and supporting clinical services, your work will have a direct impact on the patient experience.
What You'll Do
- Welcome, interview, and assist patients while collecting vital signs and health information.
- Prepare patients, exam rooms, equipment, and supplies for visits.
- Accurately document patient information, medical histories, and test results.
- Support laboratory specimen collection and preparation.
- Assist with office duties, patient communication, and coordination with other departments.
- Maintain a clean, safe, and organized clinical environment.
- Work collaboratively with the care team to provide excellent patient service.
Qualifications
High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred. This role does not accept experience in lieu of a degree. Basic Life Support (BLS Certification) preferred. Certified Medical Assistant (National Certification) preferred. Direct MA experience or medical field work 1-2 years required.
Knowledge, Skills and Abilities
- Strong interpersonal and communication skills are essential for success in this position.
- Ability to prioritize tasks in complex and busy environments.
- Accuracy and attention to detail.
- Comply with all local, state, and federal privacy and confidentiality rules and regulations.
- Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
- Comprehensive knowledge of medical terminology, procedures, and protocols.
- Proficiency in electronic health record (EHR) systems and medical office software.
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Managing one's own time and the time of others.
Requirements
- High School Diploma or Equivalent required
- Associate's Degree Medical Assisting preferred
- Basic Life Support (BLS Certification) preferred
- Certified Medical Assistant (National Certification) preferred
- Direct MA experience or medical field work 1-2 years required
- Strong interpersonal and communication skills
- Ability to prioritize tasks in complex and busy environments
- Accuracy and attention to detail
- Comply with privacy and confidentiality rules and regulations
- Ability to take vital signs and manual blood pressure
- Ability to collect blood samples and other specimens
- Comprehensive knowledge of medical terminology, procedures, and protocols
- Proficiency in electronic health record (EHR) systems and medical office software
- Using logic and reasoning to identify strengths and weaknesses of alternative solutions
- Managing one's own time and the time of others
Benefits
- Comprehensive benefits
- Career advancement opportunities
- Differentials
- Premiums
- Bonuses
- Recognition programs
Company overview
Mass General Brigham is one of the largest integrated healthcare delivery systems in the United States, formed through the merger of Massachusetts General Hospital and Brigham and Women's Hospital. Based in Boston, Massachusetts, this academic medical center system operates multiple hospitals, specialty facilities, and community health centers throughout New England. The organization is renowned for its world-class patient care, cutting-edge medical research, and comprehensive medical education programs. As a teaching affiliate of Harvard Medical School, Mass General Brigham trains the next generation of healthcare professionals while advancing medical science through groundbreaking research initiatives. The system provides a full continuum of healthcare services, from primary care and preventive medicine to complex specialty treatments and emergency services. With a focus on innovation and patient-centered care, Mass General Brigham consistently ranks among the top hospital systems in the nation for clinical excellence and research output.