Medical Assistant, Internal Medicine

Job Summary

We are located at 104 Endicott St in Danvers, MA. Primary care is all about relationship-building. We pride ourselves on our compassionate, family-focused approach and get to know our patients to ensure they receive exceptional, personalized care in a comfortable, friendly atmosphere.

We are seeking a full-time, 40-hour Medical Assistant to support our practice onsite Monday through Friday, working 8-hour shifts between 8:00 a.m. and 5:00 p.m. This MA will be paired 1:1 with a provider. The practice also has 10 other Medical Assistants, so we are seeking someone who is collaborative, a strong team player, and willing to support the team as needed.

The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Essential Functions

• Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
• Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
• Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
• Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
• Maintains inventory of immunizations and check expiration dates.
• Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

Qualifications

• High School Diploma or Equivalent required
• Associate's Degree Medical Assisting preferred
• Basic Life Support [BLS Certification] preferred
• Certified Medical Assistant [National Certification] preferred
• Direct MA experience or medical field work 1-2 years required

Additional Job Details

• Strongly Preferred: Medical Assistant Course or diploma program or a minimum of 1 year professional experience
• National MA Certification via AAMA, AMT, NHA, or NCCT
• Epic experience
• Primary Care experience