Medical Assistant
Lehigh Valley Health Network
Summary
Functions as part of the clinical team providing clinical care under the direction of an LPN, RN, or provider. Assists with administrative, clinical, and clerical duties which could include taking a patient's history and personal information, scheduling appointments, responding to patient communications, and rooming patients.
Job description
Summary
Functions as part of the clinical team providing clinical care under the direction of an LPN, RN, or provider. Assists with administrative, clinical, and clerical duties which could include taking a patient's history and personal information, scheduling appointments, responding to patient communications, and rooming patients.
Job Duties
- Prepares patient and equipment for exams/procedures and maintains exam rooms and clinical area.
- Performs medical history collection and medication refill, per protocol.
- Collects and prepares lab specimens/lab requisitions accurately and schedules and obtains authorizations for referrals and/or procedures.
- Identifies actual or potential patient risks and communicates those risks to the licensed nurse or provider upon recognition.
- Adheres to clerical, clinical, and EMR workflows.
- Performs clerical duties and provides front office support duties such as greeting and welcoming patients and providing excellent customer service both in-person and over the phone.
- Collects co-payments, schedules appointments, updates missing patient demographics, obtains referrals and pre-certifications.
- Uses patient centered care concepts in delivering care and performing related activities.
Minimum Qualifications
- Specialized Diploma as a Medical Assistant
- Ability to accept and adapt to constant change within a healthcare setting.
- Ability to take initiative and function independently as well as collaboratively.
- Excellent computer skills including EMR, word processing, and Excel.
- American Heart Association Basic Life Support - State of Pennsylvania within 30 Days
Preferred Qualifications
- Associate's Degree from a Medical Assistant Program
- CCMA - Certified Clinical Medical Assistant - NHA - State of Pennsylvania or
- CMA - Certified Medical Assistant - AAMA - State of Pennsylvania or
- CMAC - Clinical Medical Assistant Certification - AMCA - State of Pennsylvania or
- MAC - Medical Assistant Certified - AMCA - State of Pennsylvania or
- NCMA - National Certified Medical Assistant - NCTT - State of Pennsylvania or
- NRCMA - National Registered Certified Medical Assistant - NAHP - State of Pennsylvania or
- RMA - Registered Medical Assistant AMT - State of Pennsylvania
Requirements
- Specialized Diploma as a Medical Assistant
- Ability to accept and adapt to constant change within a healthcare setting
- Ability to take initiative and function independently as well as collaboratively
- Excellent computer skills including EMR, word processing, and Excel
- American Heart Association Basic Life Support - State of Pennsylvania within 30 Days
Company overview
Lehigh Valley Health Network (LVHN) is a major healthcare provider and hospital network based in Allentown, Pennsylvania, serving the Lehigh Valley and Northeastern Pennsylvania regions. Founded in 1899, LVHN operates as a comprehensive healthcare system with 13 hospital campuses, 28 health centers, numerous primary and specialty care physician practices, and multiple urgent care locations. The network's flagship facility, Lehigh Valley Hospital-Cedar Crest, is Pennsylvania's third-largest hospital and features the state's first Level One Trauma Center. LVHN provides a wide range of medical services including specialized institutes for cancer care, heart and vascular treatment, surgical excellence, orthopedics, and neuroscience. The network operates the third-largest heart surgery program in Pennsylvania, performing over 1,200 open-heart procedures annually, and maintains one of the state's largest cancer centers treating over 2,400 new patients each year. In August 2024, LVHN completed a merger with Jefferson Health, becoming part of a larger healthcare system with 32 hospitals and over 700 locations across Pennsylvania. Prior to the merger, LVHN was the largest employer in the Lehigh Valley metropolitan region, with approximately 20,000 employees dedicated to providing comprehensive healthcare services to the community.