Medical Assistant
Mazzoni Center
Summary
Join our mission-driven team at Mazzoni Center, a leader in LGBTQ+ health and wellness. We are seeking an experienced and compassionate Medical Assistant to support our providers and patients through both clinical and administrative care in our vibrant, inclusive primary care practice.
Job description
What You'll Do
As a Medical Assistant, you'll play a key role in patient care and clinical operations, ensuring that every patient receives respectful, high-quality service. Your responsibilities will include:
Clinical Support
- Room patients, record vitals, conduct screenings, and reconcile charts.
- Assist clinicians during exams and procedures.
- Draw blood, perform point-of-care testing, and process lab specimens.
- Administer vaccines, injections, and medications; provide patient education on their use.
- Perform EKGs, ear lavage, and other ordered procedures.
- Maintain sterilization of instruments and ensure exam rooms are stocked and sanitized.
- Monitor and document vaccine supply and equipment quality assurance.
- Chaperone sensitive exams as requested.
Administrative & Care Coordination
- Support providers with prescription refills and pharmacy communications.
- Conduct outreach via phone, portal, or mail for follow-up care, lab results, and preventive screenings.
- Track and manage lab/radiology orders and overdue appointments.
- Accurately maintain patient information in the Electronic Medical Record (EMR).
- Support policy development, quality improvement, and compliance initiatives.
Collaboration & Communication
- Work closely with the interdisciplinary team to ensure seamless, compassionate care.
- Communicate effectively with patients, staff, and external partners.
- Contribute to a positive, mission-focused environment.
Qualifications
- 2+ years of professional Medical Assistant experience.
- Certification as a Medical Assistant and/or Phlebotomist preferred.
- Experience with Electronic Medical Records (EMR) systems.
- High school diploma or GED required.
- Strong written and verbal communication skills, attention to detail, and organizational ability.
- Ability to work independently and collaboratively within a multidisciplinary team.
- Deep commitment to the mission and values of Mazzoni Center and the LGBTQ+ community.
Compliance & Clearances
- Must successfully complete Criminal Background Check, Child Abuse Clearance, and FBI Clearance prior to hire.
- Must comply with HIPAA, OSHA, and other safety and confidentiality standards.
Physical Requirements
- Frequent standing, walking, and light lifting (up to 25 lbs).
- Occasional heavier lifting (over 25 lbs) and exposure to typical clinic conditions (noise, odors).
Requirements
- 2+ years of professional Medical Assistant experience
- Certification as a Medical Assistant and/or Phlebotomist preferred
- Experience with Electronic Medical Records (EMR) systems
- High school diploma or GED required
- Strong written and verbal communication skills
- Attention to detail and organizational ability
- Ability to work independently and collaboratively within a multidisciplinary team
- Deep commitment to the mission and values of Mazzoni Center and the LGBTQ+ community
- Must successfully complete Criminal Background Check, Child Abuse Clearance, and FBI Clearance prior to hire
- Must comply with HIPAA, OSHA, and other safety and confidentiality standards
Benefits
- Competitive Compensation
- Comprehensive Benefits
- Professional Development
- Growth Opportunities
Company overview
Mazzoni Center is a comprehensive healthcare provider specializing in LGBTQ-focused medical services and community health programs. Founded in 1979 and based in Philadelphia, Pennsylvania, the organization has established itself as a leading provider of culturally competent healthcare for the LGBTQ community. Mazzoni Center offers a wide range of services including primary medical care, HIV/AIDS treatment and prevention, mental health counseling, transgender health services, and sexual health education. The organization operates multiple clinical locations throughout Philadelphia and provides integrated care that addresses both physical and mental health needs. Mazzoni Center is particularly recognized for its expertise in HIV care, hormone therapy for transgender individuals, and comprehensive sexual health services. As a community-based healthcare provider, the organization emphasizes accessibility, inclusivity, and patient-centered care while advocating for health equity and social justice. Mazzoni Center plays a vital role in addressing healthcare disparities and providing affirming medical services to underserved populations in the Philadelphia region.