Medical Assistant
Mosaic Community Health
Summary
The Medical Assistant (MA) is a member of the primary care team who provides direct patient care and provider support. The goal is to provide coordinated patient centered clinical support related to visit-level care. The MA facilitates the coordinated planning of office visits via patient and team collaboration, the initial rooming of patients during office visits (including medication reconciliation, risk factor review, and health maintenance review), provider support during office visits, reviews with patient the plan of care, and assists with follow-up as needed. In addition, the MA may also perform in-office testing and clinic services (phlebotomy, EKG, hearing and vision testing, etc.), preparation and maintenance of exam rooms, maintenance of patient records, and other tasks as requested by medical providers.
Job description
Patient Care
- Pre-visit chart scrub (EMR): Including, but not limited to referrals, reviewing medications, Immunizations, allergies, future and standing lab orders, health maintenance due, and preventive care needs.
- Visit prep: procedures/vaccine prep/foot exam.
- Medication, Immunization, and allergy reconciliation.
- Rooming the patient may happen in person or remote: Including, but not limited to vitals/medical records/reconciling care everywhere with health history (remote rooming is applicable to MA II and MA III only).
- Prepare, administer, and document medications and vaccines.
- Assist with clinical procedures.
- Review provider recommendations and after visit summary (AVS) with patient.
- Patient Communication: AVS, Q&A, results.
- Address to patient encounters via electronic health records.
- Conduct clinical services: Including, but not limited to EKG, pulse oximetry, hearing & vision testing, collect and/or process lab specimens, spirometer, venipuncture.
- Schedule patient appointments, coordination of care with appropriate staff (e.g. CHW, PharmD, RNCC, Nutrition) for appointments or tests with specialists.
- Deliver patient care within HRSA services scope and approved locations, encompassing patient homes, community-based sites, and providing home-based care when necessary and in adherence to defined services and safety protocols.
Clinic Operations
- Care of the clinic, maintain cleanliness.
- Supply ordering.
- Room Stocking.
- Sterile Instrument Processing.
- Quality Assurance routine tasks (including but not limited to running controls, checking exp. dates, etc.).
Skills & Knowledge
Critical thinking and problem solving skills. Must have excellent written, verbal, telephone and interpersonal communication skills. Familiarity/experience with client interaction on the telephone. Knowledge of available basic community services. Basic typing skills (such as 30 WPM). Basic personal computer skills and comfort with Microsoft Windows operating system. EHR experience, EPIC experience a plus.
Requirements
- Critical thinking and problem solving skills
- Excellent written, verbal, telephone and interpersonal communication skills
- Familiarity/experience with client interaction on the telephone
- Knowledge of available basic community services
- Basic typing skills (such as 30 WPM)
- Basic personal computer skills and comfort with Microsoft Windows operating system
- EHR experience, EPIC experience a plus
Benefits
- Paid Time Off
- Work-life balance
Company overview
Mosaic Community Health is a healthcare provider organization dedicated to delivering comprehensive medical services to communities in need. As a community health center, it focuses on providing accessible, affordable, and high-quality healthcare services to diverse populations, including underserved and vulnerable communities. The organization likely offers a range of primary care services, preventive medicine, chronic disease management, and potentially behavioral health services. Community health centers like Mosaic typically operate with a mission to reduce healthcare disparities and improve health outcomes through patient-centered care models. They often serve as critical safety-net providers, offering sliding-scale fees and accepting various insurance plans to ensure healthcare accessibility. These organizations play a vital role in the healthcare ecosystem by addressing social determinants of health and providing integrated care that considers both medical and social needs of patients.